Author Archive

Adventures in Spam Wars

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As an ISP that provides email services, one of the joys of the venture is the ongoing battle against the onslaught of spam. To say there is a bit of antipathy or angst directed toward blatant spammers, not to mention some of the supposedly helpful anti-spam list managers, is an understatement of epic proportions. Any systems engineer ...

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Operation Ghost Click: Where Will You Be on March 8?

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A few weeks back, I told you about my experiences in dealing with Operation Ghost Click. For those of you that need a refresher, Operation Ghost Click resulted when a group of individuals, who have since been arrested, seemingly thought it was clever to run an Internet ...

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Operation Ghost Click Notifications

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In the last few days we and some of our service provider customers have received what claimed to be a warning from the  FBI / US Department of Justice. The emails state that the recipient may be the victim of a crime. There’s a link in the message to get more information.  At first glance, this ...

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Dude, Where’s My Modem?

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Are you TR-069 enabled?  If not, you should be.  The TR-069 CPE WAN Management Protocol looks to do for DSL what DOCSIS did for cable.  The protocol provides a framework for secure auto-configuration and management of CPE devices such as DSL modems, Routers, IP STB (set top boxes) and FTTH (fiber to the home) gear.  ...

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The Ins and Outs of Updating TruVizion Maps

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One of the powerful features of TruVizion is the ability to pull up a customer on a local street map and relate their issue to other customers in the same area.  With just a few mouse clicks or taps on a smartphone our customers have the ability to rapidly diagnose whether the ...

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Keeping My Head in the Clouds

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Everywhere you turn today, it seems someone is chattering about cloud computing; private clouds, public clouds, hybrid clouds. Television advertisers are even admonishing you to “go to” the cloud. Cloud is the buzz word of the day and the heir apparent of the ...

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Rooting for TechVizion

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For years I’ve been a loyal Windows Mobile user.  I had on multiple occasions contemplated using another mobile O/S offering, but none had been successful at drawing me away.  I had suffered the slings and arrows of outrageous misfortune when the iPhone was released, and I absorbed the taunts of Android’s wide open ...

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A Virtual Transformation in Computing

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No, this article isn’t about virtual reality, despite the image to the left (although that’s some cool technology).  Today I’m writing about virtualization in the realm of computing systems.

While the concept isn’t a new one, we’ve seen a massive proliferation of virtual computing in the past 5 to 10 years.  What’s driving this?  The exponential growth in physical system capabilities, a need for operations managers ...

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