Benefits for Network Administrators
TruVizion gives network administrators instant access to real-time information about the status and health of the network. Instantly see a summary of important data elements such as RF levels and bandwidth utilization, authentication attempts and flapping, and packet errors by port. Mapping features allow you quickly render a geographic visualization of the network and areas of trouble.
Benefits for General Managers
TruVizion collects relevant data and renders a visual representation of your network and bandwidth consumption to help you analyze needs and develop practical, cost-effective solutions. In short, TruVizion equips you with targeted data for decision-making, while providing your staff powerful tools to efficiently manage your network and support your subscribers, all of which leads to a better customer experience.
Benefits for Technical Support Representatives
TruVizion empowers technical support representatives to troubleshoot broadband customers more effectively. The application retrieves data from the modem instantly, at the time it is requested, to provide a summary of the customer's online experience, including current modem status and attached devices, EMTA status, online stability, power levels, SNR and packet errors.
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