ZCorum http://www.zcorum.com The Business of Broadband Fri, 17 Apr 2015 22:20:36 +0000 en-US hourly 1 CenturyLink Brings Gigabit Service to LaCrosse http://www.zcorum.com/centurylink-brings-gigabit-service-to-lacrosse/ http://www.zcorum.com/centurylink-brings-gigabit-service-to-lacrosse/#comments Thu, 16 Apr 2015 19:23:18 +0000 http://www.zcorum.com/?p=29260 Lacrosse, Wisconsin home and small business subscribers now have access to gigabit Internet thanks to CenturyLink’s latest fiber to the home (FTTH) offering. Bundled with Prism TV, the cost of the symmetrical 1 Gbps Internet […]

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CenturyLinkLacrosse, Wisconsin home and small business subscribers now have access to gigabit Internet thanks to CenturyLink’s latest fiber to the home (FTTH) offering.

Bundled with Prism TV, the cost of the symmetrical 1 Gbps Internet service is around $79.95 monthly. While the service does reach about a 1/3 of Lacrosse’s subscribers, customers that cannot take advantage of the gigabit speeds, will have access to speeds up to 100 Mbps.

Read the full story here.

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Scott Helms to Speak at Canadian CommTech East Today http://www.zcorum.com/scott-helms-to-speak-at-canadian-commtech-east-today/ http://www.zcorum.com/scott-helms-to-speak-at-canadian-commtech-east-today/#comments Wed, 15 Apr 2015 07:00:34 +0000 http://www.zcorum.com/?p=29206 ZCorum’s Vice President of Technology, Scott Helms will present “PNM Approaches for Improving Efficiency and the Subscriber Experience – Applying Lessons learned from DOCSIS Proactive Network Maintenance Practices.” Ontario, Canada – ZCorum, an industry leader […]

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ZCorum’s Vice President of Technology, Scott Helms will present “PNM Approaches for Improving Efficiency and the Subscriber Experience – Applying Lessons learned from DOCSIS Proactive Network Maintenance Practices.”

Scott-Helms_Canadian CommTech East ShowOntario, Canada – ZCorum, an industry leader in the deployment of diagnostics tools and software for broadband providers, announced that Scott Helms, Vice President of Technology at ZCorum will be speaking at the 2015 Canadian CommTech East today at 10:00 am EDT at the Mississauga Convention Centre in Mississauga, Ontario.

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Considered a thought leader in broadband diagnostics technology, Helms is a sought after speaker and presenter at industry conferences, where he offers insight and advice for broadband operators in the cable, DSL and fiber markets. Helms is also a frequent contributor to the Business of Broadband blog, which includes an ongoing series featuring broadband experts on topics of relevance for broadband operators.

At the conference, Helms will provide new insight into DOCSIS-inspired Proactive Network Maintenance (PNM) strategies. The session covers ways PNM can help operators maintain their cable plant more efficiently by addressing issues as part of routine maintenance rather than waiting for subscribers to call to report a problem.

The three PNM strategies that will be highlighted are:

1) Leveraging the full spectrum capture capabilities in CPE to actively monitor all data and video channels on the downstream cable plant;

2) Using pre-equalization data to locate upstream impairments before service is impacted;

3) Using data collected from embedded WiFi radios to improve installations and to proactively detect and correct WiFi issues.

“The Canadian CommTech East conference is a fantastic opportunity for cable operators to learn about PNM and the tools that enable operators to be proactive in addressing upstream impairments rather than the usual reactive break-fix scenario,” said Helms. “Operators can see impairments before they impact the customers and get them fixed well before any customer is impacted.”

For more information about Scott and his scheduled speaking engagements, please go here.  For more information about ZCorum, visit ZCorum.com

 

 

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RS Fiber and Hiawatha Broadband Communications Partnership Selects Calix to Deliver Gigabit Services http://www.zcorum.com/rs-fiber-and-hiawatha-broadband-communications-partnership-selects-calix-to-deliver-gigabit-services/ http://www.zcorum.com/rs-fiber-and-hiawatha-broadband-communications-partnership-selects-calix-to-deliver-gigabit-services/#comments Tue, 14 Apr 2015 20:35:03 +0000 http://www.zcorum.com/?p=29214 A partnership between RS Fiber Cooperative and Hiawatha Broadband Communications will be making use of Calix systems and software to implement gigabit Internet services into south central Minnesota. The multi-community/township Joint Powers Board will issue […]

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Hiawatha Broadband CommunicationsA partnership between RS Fiber Cooperative and Hiawatha Broadband Communications will be making use of Calix systems and software to implement gigabit Internet services into south central Minnesota.

The multi-community/township Joint Powers Board will issue two General Obligation Tax Abatement Bonds to provide essential community-based funding for the network. The bond proceeds will be provided to RS Fiber through a loan agreement, which enables the cooperative to obtain additional funding from private sources, including local banks, other cooperatives, and rural investors. In addition, RS Fiber is using other federal, state, and private funding sources to implement the $15 million first phase of this network.

Upon its completion, this network will enable educational, government, and medical institutions to extend the provision of essential community services to the area’s cities, townships, agricultural producers, and related businesses. RS Fiber has partnered with fiber service provider HBC in a partnership to build and operate the gigabit network that will serve each community.

Read the full story here.

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ZCorum Highlights Digital Voice and Diagnostics Tools at Broadband Communities Summit This Week http://www.zcorum.com/zcorum-highlights-digital-voice-and-diagnostics-tools-at-broadband-communities-summit-this-week/ http://www.zcorum.com/zcorum-highlights-digital-voice-and-diagnostics-tools-at-broadband-communities-summit-this-week/#comments Mon, 13 Apr 2015 17:14:35 +0000 http://www.zcorum.com/?p=29160 VoIP product offering and newest features for broadband diagnostics software on display at twelfth annual Broadband Communities Summit in Texas. Austin, TX (April 13, 2015) – ZCorum, an industry leader in the deployment of managed […]

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VoIP product offering and newest features for broadband diagnostics software on display at twelfth annual Broadband Communities Summit in Texas.

Austin, TX (April 13, 2015) – ZCorum, an industry leader in the deployment of managed diagnostics tools and software for broadband providers is exhibiting this week at the 2015 Broadband Communities Summit presented by the Iowa Association of Municipal Utilities in Austin, Texas. ZCorum Director of Sales, Alex Rivera, will be on hand to highlight their fully managed VoIP offering and demonstrating their broadband diagnostics software.

During exposition hours ZCorum will be highlighting VoiSelect, their fully-managed digital voice service for both residential and business customers. The service allows operators to further leverage their broadband networks to produce new revenue streams.

“I’m looking forward to demonstrating our cloud-based, wholesale VoIP solution for providers,” said Rivera. “Service providers don’t need to invest in all of the complex components needed to offer voice to their subscribers. VoiSelect is a complete solution that gives them the ability to quickly provide a quality digital voice service to their residential and business customers.”

Rivera will also be offering demonstrations of ZCorum’s TruVizion diagnostics software that supports DOCSIS, DSL and Fiber networks with real-time and historical modem stats and VoIP diagnostics: “We’ve added some great new features to TruVizion in the past year, including Wi-Fi diagnostics and the ability to list and map modems by vendor and model.”

“We’re very excited to be a part of the Broadband Communities Summit this year,” said ZCorum’s President and CEO, Julie Compann. “As communities continue to work toward building their own broadband operations, our mission at ZCorum is to provide the tools and support they need to offer better broadband products and services to their local subscribers at a lower cost.”

The Broadband Communities 2015 Summit takes place this week, April 14 through 16 at the Renaissance Hotel in Austin, Texas. ZCorum will be exhibiting at Table #8 on the exhibit floor.

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ZCorum Focuses on Broadband Diagnostics Tools at Tenth Annual Canadian CommTech Show http://www.zcorum.com/zcorum-focuses-on-broadband-diagnostics-tools-at-tenth-annual-canadian-commtech-show/ http://www.zcorum.com/zcorum-focuses-on-broadband-diagnostics-tools-at-tenth-annual-canadian-commtech-show/#comments Fri, 10 Apr 2015 13:39:26 +0000 http://www.zcorum.com/?p=29122 In addition to exhibiting at the show, ZCorum’s VP of Technology will head a session on DOCSIS Proactive Network Maintenance (PNM) Strategies for Broadband providers. Toronto, Canada – ZCorum, an industry leader in the deployment […]

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In addition to exhibiting at the show, ZCorum’s VP of Technology will head a session on DOCSIS Proactive Network Maintenance (PNM) Strategies for Broadband providers.

Toronto, Canada – ZCorum, an industry leader in the deployment of managed diagnostics tools and software for broadband providers will be demonstrating the latest in their suite of advanced DOCCSIS diagnostic tools beginning Tuesday at the Canadian CommTech Show in Toronto, Canada. ZCorum’s VP of Technology, Scott Helms, will also be speaking at the conference.

ZCorum President and CEO, Julie Compann and Arthur Skinner, ZCorum’s Vice President of World Wide Sales and Business Development, will be on hand to demonstrate their suite of diagnostics tools that includes TruVizion, as well as the latest version of their proactive network maintenance (PNM) tool, PreEqualization Analyzer.

“We are very excited to be a part of the conference and I’m looking forward to demonstrating our products,” said Skinner. “We’ve recently unveiled version 2.0 of our PNM tool, PreEqualization Analyzer, and we’ve added some great new features to TruVizion, including Wi-Fi diagnostics and the ability to list and map modems by vendor and model.”

Scott Helms, Vice President of Technology at ZCorum, will be speaking at the conference on advanced diagnostic capabilities during a session on Wednesday entitled “PNM Approaches for Improving Efficiency and the Subscriber Experience – Applying Lessons learned from DOCSIS Proactive Network Maintenance (PNM) Practices”. This session will provide new insight into PNM strategies and how PNM helps operators maintain their cable plant more efficiently by addressing issues as part of routine maintenance rather than waiting for subscribers to call to report a problem.

“PNM tools allow operators to be proactive in addressing upstream impairments rather than the usual reactive break-fix scenario,” said Helms. “Operators can see impairments before they impact the customers and get them fixed well before any customer is impacted.”

We’ve developed a suite of diagnostic tools that are truly game changing for the cable industry,” said Julie Compann, ZCorum President and CEO. “TruVizion’s latest new features continues to enhance the abilities of operators to increase efficiency and improve the subscriber’s experience. And PreEqualization Analyzer is already helping our customers find and fix major issues they didn’t know were there before they started using the tool. I am delighted that we have the opportunity to share these tools with this year’s CommTech attendees.”

The Canadian CommTech Show and Seminar will take place April 14 and 15 at the Mississauga Conference Centre in Ontario, Canada. ZCorum’s products will be on display in Booth 22 on both days from 11 am to 4 pm. Helms will be speaking April 15th at 10:00 a.m.

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Suddenlink to Invest Nearly $250M to Increase Internet Speeds in Texas http://www.zcorum.com/suddenlink-to-invest-nearly-250m-to-increase-internet-speeds-in-texas/ http://www.zcorum.com/suddenlink-to-invest-nearly-250m-to-increase-internet-speeds-in-texas/#comments Wed, 08 Apr 2015 17:39:16 +0000 http://www.zcorum.com/?p=28945 With nearly $250 million in funding, Suddenlink customers in the Amarillo, Canyon, and Tulia, Texas areas will begin to benefit from increased broadband speeds. The company’s plan, which will be carried out over the next […]

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suddenlinkWith nearly $250 million in funding, Suddenlink customers in the Amarillo, Canyon, and Tulia, Texas areas will begin to benefit from increased broadband speeds.

The company’s plan, which will be carried out over the next three years, will initially provide Internet speeds of up to 150 Mbps for download and 7.5 Mbps for upload speeds. Towards the final phases, gigabit Internet offerings will be available.

Read the full story here.

 

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Farmer’s Telecommunications Cooperative Lights Up $88 Gigabit in Northeast Alabama http://www.zcorum.com/farmers-telecommunications-cooperative-lights-up-88-gigabit-in-northeast-alabama/ http://www.zcorum.com/farmers-telecommunications-cooperative-lights-up-88-gigabit-in-northeast-alabama/#comments Thu, 02 Apr 2015 13:48:07 +0000 http://www.zcorum.com/?p=28818 Add Farmer’s Telecommunications Cooperative to the latest list of broadband suppliers to start offering gigabit services. The Alabama cooperative will supply symmetrical fiber Internet services between Chattanooga and Huntsville with a network spanning around 2,700 […]

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farmers telecommunications cooperativeAdd Farmer’s Telecommunications Cooperative to the latest list of broadband suppliers to start offering gigabit services. The Alabama cooperative will supply symmetrical fiber Internet services between Chattanooga and Huntsville with a network spanning around 2,700 miles. Costs are expected to begin at $88 for the gigabit offering.

“We’ve now covered about 84 percent of our traditional membership on Sand Mountain between the Tennessee River and the Georgia/Tennessee lines,” said Fred Johnson, CEO of Farmers Telecommunications Cooperative. “We’ve also been able to extend that network to communities of interest such as Fort Payne, Collinsville, Valley Head, Section, Dutton, and other areas in DeKalb and Jackson County that are part of our competitive area but not traditional area. They now all have access to that fiber broadband network.”

Read the full story here.

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ZCorum Releases Support for CableLabs WiFi Standard in Latest TruVizion Update http://www.zcorum.com/zcorum-releases-support-for-cablelabs-wifi-standard-in-latest-truvizion-update/ http://www.zcorum.com/zcorum-releases-support-for-cablelabs-wifi-standard-in-latest-truvizion-update/#comments Thu, 02 Apr 2015 07:00:17 +0000 http://www.zcorum.com/?p=28541 TruVizion software now supports WiFi diagnostics for devices compatible with the CableLabs WiFi standard for communicating with embedded WiFi devices. Alpharetta, GA (March 30, 2015) – ZCorum, an industry leader in the deployment of broadband […]

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TruVizion software now supports WiFi diagnostics for devices compatible with the CableLabs WiFi standard for communicating with embedded WiFi devices.

WiFi_Tab_cablelabs_MIBAlpharetta, GA (March 30, 2015) – ZCorum, an industry leader in the deployment of broadband diagnostics tools and software for DOCSIS, DSL and Fiber providers, announced that TruVizion now supports a CableLabs standard used to communicate with embedded WiFi devices. The new feature is available exclusively to customers using the diagnostics software.

With this latest release, key statistics are available for additional devices when troubleshooting subscribers who have an embedded Wi-Fi access point in their CPE. A WiFi tab in TruVizion gives service providers access to diagnostics information for the radio and customer connected devices. The tab is now accessible for devices with hardware and firmware supporting the CableLabs WiFi standard, such as models from manufacturers like SMC, Hitron, and Motorola. Late last year ZCorum added WiFi diagnostics support specifically for Arris devices.

According to Scott Helms, VP of Technology for ZCorum, a big challenge for operators today is the lack of visibility into wireless networks in the home. “Most of the time when a customer calls to complain about slow Internet it’s related to their WiFi connection. The WiFi diagnostics feature will help operators determine whether an issue is related to a customer’s broadband connection or the in-home network.”

Another feature in this month’s TruVizion release is an Audit Modem Report for providers using Incognito’s BCC provisioning system. The report gives operators a list of modems where the provisioned speed doesn’t match the modem config, and they can reset those modems from within the report.

Julie Compann, ZCorum’s President and CEO, said the new enhancements are a natural extension for TruVizion. “We’re always looking for ways to meet the unique challenges faced by our service provider customers. These new features fit squarely within our mission to help operators increase their efficiency and improve the subscriber’s experience.”

Broadband providers can request a live demo of TruVizion or a sign-up for a free 30-day trial at TruVizion.com.

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ZCorum Receives Third Annual Award for Business Excellence http://www.zcorum.com/zcorum-receives-third-annual-award-for-business-excellence/ http://www.zcorum.com/zcorum-receives-third-annual-award-for-business-excellence/#comments Fri, 27 Mar 2015 07:00:00 +0000 http://www.zcorum.com/?p=28432 ZCorum awarded Business of Excellence distinction by City of Alpharetta, Georgia for accomplishments in 2014. Alpharetta, GA (March 27th, 2015) — ZCorum, an industry leader in the deployment of managed diagnostics tools and software for […]

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ZCorum awarded Business of Excellence distinction by City of Alpharetta, Georgia for accomplishments in 2014.

City of Alpharetta Business Excellence Award

City of Alpharetta, Mayor David Belle Isle, and ZCorum CEO, Julie Compann

Alpharetta, GA (March 27th, 2015) — ZCorum, an industry leader in the deployment of managed diagnostics tools and software for broadband providers, announced that the City of Alpharetta, Georgia has named ZCorum as a Business of Excellence at the third annual Business of Excellence event held today. The event, which was sponsored by the City of Alpharetta and Mayor David Belle Isle, honors an elite group of businesses in the city. The annual Business Awards Breakfast held every March recognizes successful Alpharetta companies that received an award and special distinction in the previous year. The companies are given “Businesses of Excellence” status to show the City of Alpharetta’s appreciation for being leaders in their respective industries and going above and beyond. The event was held at the Metropolitan Club in Alpharetta and attended by 132 businesses that were recognized by the Mayor and other City representatives.

At the event ZCorum received the 2015 Business Excellence Certificate of Achievement for dedication to excellence in 2014. Continuing the tradition of the challenge coins, a new coin was minted and awarded to each business as a way of challenging them to continue striving for “business excellence.” During his keynote, Mayor Belle Isle expressed his love for the City and shared a brief video of an annual parade and a visitor’s follow-up letter about that event. Citing the letter as proof of how one event could bring about change, he challenged those in attendance to visualize ways they could help others fall in love with the City of Alpharetta.

“It is a great honor to be receiving this award for the third consecutive year and to be recognized in the company of other businesses from the Alpharetta Community,” said ZCorum President and CEO, Julie Compann. “Since the day we opened our doors our team has continued to focus on being a world-class communications company and we’re so pleased to be recognized by the City of Alpharetta for our efforts. We’re thankful to play a part in Alpharetta being the Technology City of the South.”

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Columbus Ohio Plans Public-Private Broadband Network http://www.zcorum.com/columbus-ohio-plans-public-private-broadband-network/ http://www.zcorum.com/columbus-ohio-plans-public-private-broadband-network/#comments Thu, 26 Mar 2015 15:07:32 +0000 http://www.zcorum.com/?p=28460 In its efforts to stimulate broadband development in the area, the city of Ohio has implemented a public-private broadband partnership plan to offer private sector operators an opportunity to use city-owned fiber for their high-speed […]

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public private broadband partnershipsIn its efforts to stimulate broadband development in the area, the city of Ohio has implemented a public-private broadband partnership plan to offer private sector operators an opportunity to use city-owned fiber for their high-speed Internet.

Columbus has contracted with Connected Nation Exchange (CNX) to survey the city’s fiber assets, offer plans on how city-owned fiber may be used, and negotiate deals with ISPs, wireless carriers, or other businesses interested in delivering bandwidth throughout the city.

Read the full story here.

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Conway Corporation Launches Gigabit Internet Service http://www.zcorum.com/conway-corporation-launches-gigabit-internet-service/ http://www.zcorum.com/conway-corporation-launches-gigabit-internet-service/#comments Fri, 20 Mar 2015 17:45:14 +0000 http://www.zcorum.com/?p=28312 At its annual meeting, the Conway Area Chamber of Commerce announced the launch of Conway’s Data District powered by Conway Corporation. Conway Corporation will begin offering gigabit Internet services to businesses located in the district […]

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conway corporation gigabit internet

At its annual meeting, the Conway Area Chamber of Commerce announced the launch of Conway’s Data District powered by Conway Corporation. Conway Corporation will begin offering gigabit Internet services to businesses located in the district this spring.

“We have been proactively developing our fiber infrastructure in this area to meet customer demand,” Conway Corporation CEO Richard Arnold said. “With an eye on the future, we are providing the service needed by business customers in the district.” With the gigabit initiative, Conway Corporation is embracing its position as an Internet technology leader.

The company was fifth in the North America to commercially release a citywide high-speed, broadband cable Internet service when that service launched in 1997. Packaging and pricing for the data district service will be announced this spring. Conway Corporation anticipates having 250 Mbps, 500 Mbps and 1 gigabit packages available. The service will be rolled out in phases beginning with a seven block area and eventually taking in eighteen blocks in downtown Conway.

“Conway Corporation gives our community a strategic advantage in many ways,” Chamber CEO Brad Lacy said. “We have high speed service supported by a responsive, local team. Speed, reliability and service give us a unique selling point for technology companies.”

“We are committed to exceeding customers’ expectations and to enhancing the quality of life in our community. We believe that being a part of the Data District initiative is just one more way we are doing that,” Arnold said.

Read Conway Corporation’s blog post here.

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GVTC is honored to be presented with the 2015 Best in Class Marketing Award by the Broadband Multimedia Marketing Association http://www.zcorum.com/gvtc-is-honored-to-be-presented-with-the-2015-best-in-class-marketing-award-by-the-broadband-multimedia-marketing-association/ http://www.zcorum.com/gvtc-is-honored-to-be-presented-with-the-2015-best-in-class-marketing-award-by-the-broadband-multimedia-marketing-association/#comments Thu, 19 Mar 2015 14:59:34 +0000 http://www.zcorum.com/?p=28314 GVTC is honored to be presented with the 2015 Best in Class Marketing Award by the Broadband Multimedia Marketing Association. The BMMA is an international organization dedicated to helping telcos advance the adoption and use […]

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GVTC BMMA AwardGVTC is honored to be presented with the 2015 Best in Class Marketing Award by the Broadband Multimedia Marketing Association. The BMMA is an international organization dedicated to helping telcos advance the adoption and use of broadband services. The Best in Class Marketing Award is given to teams and companies that demonstrate innovation or excellence in marketing broadband services.

GVTC won for its GigaRegion® Partnership Launch Campaign, which included marketing, advertising and communications elements to promote the business and lifestyle benefits of the GVTC GigaRegion®. The campaign also included a workshop for all key stakeholders that introduced them to the marketing program and aligned the partners with marketing efforts for the region as a whole.

This third BMMA Best in Class Marketing Award for GVTC.

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