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Up Next for Virtualization: Virtual CPE

By |November 24th, 2015|

Vice President of Technology, Scott Helms, recently talked about Network Function Virtualization (NFV) and how MSOs can benefit from this technology. Branching off NFV, we’re seeing the emergence of Virtual Customer Premises Equipment (vCPE), which [...]

Revenue Opportunities with Commercial Voice

By |November 13th, 2015|

With a slight decline in revenue streams for cable operators, being able to focus on lucrative opportunities with commercial customers is likely at the top of the operators' to-do lists. For those who offer voice [...]

NFV: How MSO’s Can Benefit from Network Function Virtualization

By |November 4th, 2015|

Network Function Virtualization or NFV Explained Network functions have traditionally been delivered using proprietary hardware, where hardware was built for the delivery of that service/function. This purpose-built hardware is designed to meet the performance and [...]

Why Should I Move From PPPoA or PPPoE to DHCP?

By |September 20th, 2015|

Scott Helms on Migrating to DHCP ZCorum's Vice President of Technology, Scott Helms, is featured in this month's edition of Ask a Broadband Expert. Scott has been with ZCorum since 1998. His complete bio is [...]

Getting to Know DOCSIS Codeword Errors: An Interview with Scott Helms

By |September 15th, 2015|

When it's time for cable operators to dig deep into their networks to find out what's causing impairments, DOCSIS codeword errors can be a key indicator of where to begin when trying to resolve those issues. [...]

Transitioning from IPv4 to IPv6: Conservation and Migration Strategies

By |September 3rd, 2015|

The question for IPv6 is not “if” but “when” In late July the CEO of the American Registry for Internet Numbers (ARIN), the numbering authority that hands out Internet Protocol (IP) addresses, announced that it may [...]

DOCSIS 3.1 Series: PNM – A 3-Step Plan for Success Part Three

By |July 22nd, 2015|

First - Fast - Forever Click to view the case study The days of using the "break/fix" method of troubleshooting cable plant issues are quickly fading, and cable operators have DOCSIS Proactive Network [...]

DOCSIS 3.1 Series: DOCSIS 3.1 and the PNM Toolbox Part Two

By |July 15th, 2015|

The New Look of Plant Maintenance If you read last week’s Part 1 in our DOCSIS series and the white paper on the Evolution of DOCSIS, you now have a better understanding of why we [...]

DOCSIS 3.1 Series: The DOCSIS Evolution Part One

By |July 9th, 2015|

DOCSIS in the Nick of Time Gigabit-class broadband is capturing the imagination of Internet users throughout the country. With Google and other companies bringing fiber-based services that deliver a gigabit of data each second to [...]

Ask a Broadband Expert – Kevin Mitchell on Digital Voice Opportunities for Service Providers

By |June 9th, 2015|

   Kevin Mitchell on Digital Voice Opportunities for Service Providers Voice communications remain essential to individuals and businesses. This presents a great opportunity for broadband service providers, who can offer an additional service over their [...]

What’s Coming with DOCSIS 3.1 and What You Need to Know Today

By |May 12th, 2015|

What’s Coming with DOCSIS 3.1 and What You Need to Know Today So now 3.1... Seven years down the road from DOCSIS 3.0 the increasing subscriber demand for bandwidth intensive content and the competition from FTTH [...]

Ask a Broadband Expert – SCTE’s Steve Harris on DOCSIS PNM Training

By |April 20th, 2015|

SCTE's Steve Harris on DOCSIS PNM Training DOCSIS Proactive Network Maintenance (PNM) allows cable operators to leverage existing technology to troubleshoot and maintain their network more efficiently. Steve Harris, Senior Director of Advanced Network Technologies, [...]

Latest Updates to TruVizion Broadband Diagnostics

By |March 11th, 2015|

TruVizion is ZCorum's cross-platform diagnostics software for DOCSIS, DSL and Fiber networks. It helps broadband operators troubleshoot subscriber and network issues. Unlike some diagnostics applications that remain static for a year or more, we are continually updating [...]

Guest Feature: The Future of the Internet Lies with Local Choice

By |March 5th, 2015|

Across the country, a trend has emerged in the 21st century - those communities able to deliver fast, affordable, and reliable Internet to their constituents are in the best position to grow and thrive. The [...]

Net Neutrality, Title II and What it Means to Broadband Providers

By |February 27th, 2015|

Yesterday the FCC approved new rules to enforce network neutrality. They had passed similar rules back in 2010, but those were struck down in January of last year by the US Court of Appeals in [...]

The Power of Welcoming New Customers

By |February 13th, 2015|

There are certain sales and marketing principles that are universally accepted as effective and worthwhile. For example, it is important to reinforce a customer’s purchasing decision to avoid “buyer’s remorse”. Similarly, to reduce the chance [...]

Leveraging Your CMTS for Upstream Spectrum Analysis

By |February 10th, 2015|

The major problems that operators are having with the upstream path have to do primarily with ingress and noise. Aggravating the troubleshooting process is that often the interfering ingress problems are intermittent.  Just as a [...]

Ask a Broadband Expert – Ingress and Return Path Analysis

By |February 5th, 2015|

  Buddy Bertram on Ingress and Return Path Analysis One of the big questions being asked by providers is how do I handle ingress encountered in the reverse path? To their exasperation, many are finding that [...]

Ask a Broadband Expert – Scott Helms’ Top 10 Broadband Predictions for 2015

By |January 23rd, 2015|

Scott Helms' Top 10 Broadband Predictions for 2015 Cold and bleary January seems like a good time to ponder the year ahead. We’ve asked Scott Helms, our VP of All Things Technical, to compile a [...]

Leveraging your Reputation with Customer Referrals

By |January 7th, 2015|

Like most small companies, rural broadband providers probably have a small marketing budget. Of course, all marketers wish they had a larger budget, but smaller companies often don’t even have a “marketer” and must make [...]

What’s New with TruVizion?

By |December 18th, 2014|

If you're a broadband operator that's lucky enough to have access to our TruVizion broadband diagnostics software, you're probably already familiar with the powerful features that it packs. Because network impairments can be annoying, being able to find out what's [...]