ZCorum's Blog | The Business of Broadband

Ask a Broadband Expert – Correlation Groups and vTDR in Proactive Network Maintenance with Scott Helms

October 1st, 2014|

Correlation Groups and vTDR in Proactive Network Maintenance with Scott Helms
As its name suggestion, proactive network maintenance (PNM) allows cable operators to get ahead of the curve in being able to diagnose issues in the cable […]

Ask a Broadband Expert – DOCSIS Proactive Network Maintenance with Scott Helms

September 19th, 2014|

DOCSIS Proactive Network Maintenance with Scott Helms

Proactive network maintenance (PNM) and DOCSIS pre-equalization are terms that cable operators should get used to hearing. CableLabs-developed PNM technology gives operators a front row seat to using DOCSIS pre-equalization […]

Off to Amsterdam During IBC 2014

September 11th, 2014|

I’m heading back into international waters along with VP of Technology, Scott Helms, for IBC 2014 in Amsterdam. While we won’t be at the RAI Conference Center where the show is being held, ZCorum has […]

Ask a Broadband Expert – Training and Employee Development for Cable Operators

September 3rd, 2014|

Training and Employee Development for Cable Operators

Ever wonder where you can find the education for you and your staff to help improve various aspects of your cable operation? We turned to the cable curriculum company, […]

See TruVizion’s Post-Install Report in Action

August 28th, 2014|

You got a new customer. That’s always a good thing. Then you get that dreaded phone call a day or two later, or maybe it’s a week or two later, saying “My Internet just isn’t working right.” TruVizion’s […]

What You Need to Know about the FCC’s Rural Broadband Experiments

August 5th, 2014|

Earlier this year the FCC entertained expressions of interest for Rural Broadband Experiments. The plan is to use Connect America Fund subsidies for last mile rural broadband projects in areas that are considered unserved by […]

Ask a Broadband Expert – Leveraging Spectrum Capture Capabilities in CPE

July 15th, 2014|

Troubleshooting the downstream cable plant has always been a challenge because there are so many end-points to monitor. Traditionally this meant sending technicians out in the field with spectrum analyzers, or buying pricey network probes to try […]

Ask a Broadband Expert – DDoS Attacks

June 25th, 2014|

Mitigating DDoS Attacks with Ingress Filtering

Help I’m Under Attack! Unfortunately that plea is becoming more and more common these days. Here’s why, and some ways that the ISP community can help. All networks receive packets […]

What Does Bandwidth and The World Cup Have in Common?

June 12th, 2014|

Just in case you’re still asleep, the FIFA World Cup begins today in Brazil and for a month, sports fanatics get to bask in the glory of some of the world’s greatest athletes. Who’s going […]

Looking to Stop Online Complaining from Your Customers? Here’s How.

June 5th, 2014|

If we all had perfect companies, we’d never hear of complaints, but in the broadband industry, of course no one’s perfect. We’ve all ran into customer service experiences that weren’t favorable that we had to […]

ZCorum Takes a Dip into TV White Space – Part Two

May 30th, 2014|

Last month we started a series of articles on our initiative to test TV white space as a potential technology to deliver better broadband service at a more competitive price in hard-to-reach rural areas.  We […]

The Road From ANGA COM 2014

May 27th, 2014|

The ZCorum team recently wrapped another successful exhibition at ANGA COM 2014 in Cologne, Germany. We exhibited in booth V14 and were able to make some great international connections. Positive feedback game in droves as […]