ZCorum's Blog | The Business of Broadband

Net Neutrality, Title II and What it Means to Broadband Providers

February 27th, 2015|

Yesterday the FCC approved new rules to enforce network neutrality. They had passed similar rules back in 2010, but those were struck down in January of last year by the US Court of Appeals in […]

The Power of Welcoming New Customers

February 13th, 2015|

There are certain sales and marketing principles that are universally accepted as effective and worthwhile. For example, it is important to reinforce a customer’s purchasing decision to avoid “buyer’s remorse”. Similarly, to reduce the chance […]

Leveraging Your CMTS for Upstream Spectrum Analysis

February 10th, 2015|

The major problems that operators are having with the upstream path have to do primarily with ingress and noise. Aggravating the troubleshooting process is that often the interfering ingress problems are intermittent.  Just as a […]

Ask a Broadband Expert – Ingress and Return Path Analysis

February 5th, 2015|

 

Buddy Bertram on Ingress and Return Path Analysis
One of the big questions being asked by providers is how do I handle ingress encountered in the reverse path? To their exasperation, many are finding that there’s not […]

Ask a Broadband Expert – Scott Helms’ Top 10 Broadband Predictions for 2015

January 23rd, 2015|

Scott Helms’ Top 10 Broadband Predictions for 2015
Cold and bleary January seems like a good time to ponder the year ahead. We’ve asked Scott Helms, our VP of All Things Technical, to compile a list […]

Leveraging your Reputation with Customer Referrals

January 7th, 2015|

Like most small companies, rural broadband providers probably have a small marketing budget. Of course, all marketers wish they had a larger budget, but smaller companies often don’t even have a “marketer” and must make […]

What’s New with TruVizion?

December 18th, 2014|

If you’re a broadband operator that’s lucky enough to have access to our TruVizion broadband diagnostics software, you’re probably already familiar with the powerful features that it packs. Because network impairments can be annoying, being able to find out what’s […]

Tech The Halls 2014

December 3rd, 2014|

Even though Black Friday became Brown Thursday or Tan Wednesday it’s not too late to grab the tech gifts you’ll want to give this year.  Here’s  our annual tech gift guide with a variety of items for […]

Bandwidth Usage Management: Taking Control of Your Network

November 6th, 2014|

Remember earlier this year when Netflix announced that Orange is the New Black was returning with new episodes? The anticipation was overwhelming, and when it finally premiered, millions tuned in to the show. Some broadband operators may […]

Finding Hidden Impairments with Proactive Network Maintenance Tools

October 22nd, 2014|

Locating impairments getting spooky? Who you gonna call? 

Plant impairments come in all shapes and sizes. Gremlins chew on your cables, monsters loosen your fittings and ghosts haunt your field techs. Take Marty Carollo, Network Manager […]

Avoiding the “Because I Said So” Approach to Leadership

October 20th, 2014|

When a person accepts the responsibility of becoming a manager, he signs up for much more than accepting the title of “Boss.”  The boss that decides to take the “because I said so” approach has […]

Ask a Broadband Expert – Correlation Groups and vTDR in Proactive Network Maintenance with Scott Helms

October 1st, 2014|

Correlation Groups and vTDR in Proactive Network Maintenance with Scott Helms
As its name suggestion, proactive network maintenance (PNM) allows cable operators to get ahead of the curve in being able to diagnose issues in the cable […]