Ask a Broadband Expert – SCTE’s Steve Harris on DOCSIS PNM Training

SCTE’s Steve Harris on DOCSIS PNM Training
DOCSIS Proactive Network Maintenance (PNM) allows cable operators to leverage existing technology to troubleshoot and maintain their network more efficiently. Steve Harris, Senior Director of Advanced Network Technologies, Education […]

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Latest Updates to TruVizion Broadband Diagnostics

TruVizion is ZCorum’s cross-platform diagnostics software for DOCSIS, DSL and Fiber networks. It helps broadband operators troubleshoot subscriber and network issues. Unlike some diagnostics applications that remain static for a year or more, we are continually updating […]

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Guest Feature: The Future of the Internet Lies with Local Choice

Across the country, a trend has emerged in the 21st century – those communities able to deliver fast, affordable, and reliable Internet to their constituents are in the best position to grow and thrive. The […]

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Net Neutrality, Title II and What it Means to Broadband Providers

Yesterday the FCC approved new rules to enforce network neutrality. They had passed similar rules back in 2010, but those were struck down in January of last year by the US Court of Appeals in […]

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The Power of Welcoming New Customers

There are certain sales and marketing principles that are universally accepted as effective and worthwhile. For example, it is important to reinforce a customer’s purchasing decision to avoid “buyer’s remorse”. Similarly, to reduce the chance […]

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Leveraging Your CMTS for Upstream Spectrum Analysis

The major problems that operators are having with the upstream path have to do primarily with ingress and noise. Aggravating the troubleshooting process is that often the interfering ingress problems are intermittent.  Just as a […]

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Ask a Broadband Expert – Ingress and Return Path Analysis

 

Buddy Bertram on Ingress and Return Path Analysis
One of the big questions being asked by providers is how do I handle ingress encountered in the reverse path? To their exasperation, many are finding that there’s not […]

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Ask a Broadband Expert – Scott Helms’ Top 10 Broadband Predictions for 2015

Scott Helms’ Top 10 Broadband Predictions for 2015
Cold and bleary January seems like a good time to ponder the year ahead. We’ve asked Scott Helms, our VP of All Things Technical, to compile a list […]

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Leveraging your Reputation with Customer Referrals

Like most small companies, rural broadband providers probably have a small marketing budget. Of course, all marketers wish they had a larger budget, but smaller companies often don’t even have a “marketer” and must make […]

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What’s New with TruVizion?

If you’re a broadband operator that’s lucky enough to have access to our TruVizion broadband diagnostics software, you’re probably already familiar with the powerful features that it packs. Because network impairments can be annoying, being able to find out what’s […]

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Tech The Halls 2014

Even though Black Friday became Brown Thursday or Tan Wednesday it’s not too late to grab the tech gifts you’ll want to give this year.  Here’s  our annual tech gift guide with a variety of items for […]

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Bandwidth Usage Management: Taking Control of Your Network

Remember earlier this year when Netflix announced that Orange is the New Black was returning with new episodes? The anticipation was overwhelming, and when it finally premiered, millions tuned in to the show. Some broadband operators may […]

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Finding Hidden Impairments with Proactive Network Maintenance Tools

 

The live webinar has taken place, but you can watch the recorded webinar.
 

Locating impairments getting spooky? Who you gonna call? 

Plant impairments come in all shapes and sizes. Gremlins chew on your cables, monsters loosen your […]

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Avoiding the “Because I Said So” Approach to Leadership

When a person accepts the responsibility of becoming a manager, he signs up for much more than accepting the title of “Boss.”  The boss that decides to take the “because I said so” approach has […]

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Ask a Broadband Expert – Correlation Groups and vTDR in Proactive Network Maintenance with Scott Helms

Correlation Groups and vTDR in Proactive Network Maintenance with Scott Helms
As its name suggestion, proactive network maintenance (PNM) allows cable operators to get ahead of the curve in being able to diagnose issues in the cable […]

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Ask a Broadband Expert – DOCSIS Proactive Network Maintenance with Scott Helms

DOCSIS Proactive Network Maintenance with Scott Helms

Proactive network maintenance (PNM) and DOCSIS pre-equalization are terms that cable operators will be hearing more and more. CableLabs-developed PNM technology gives operators a front row seat to using DOCSIS […]

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Off to Amsterdam During IBC 2014

I’m heading back into international waters along with VP of Technology, Scott Helms, for IBC 2014 in Amsterdam. While we won’t be at the RAI Conference Center where the show is being held, ZCorum has […]

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Ask a Broadband Expert – Training and Employee Development for Cable Operators

Training and Employee Development for Cable Operators

Ever wonder where you can find the education for you and your staff to help improve various aspects of your cable operation? We turned to the cable curriculum company, […]

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What You Need to Know about the FCC’s Rural Broadband Experiments

Earlier this year the FCC entertained expressions of interest for Rural Broadband Experiments. The plan is to use Connect America Fund subsidies for last mile rural broadband projects in areas that are considered unserved by […]

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Ask a Broadband Expert – Leveraging Spectrum Capture Capabilities in CPE

Troubleshooting the downstream cable plant has always been a challenge because there are so many end-points to monitor. Traditionally this meant sending technicians out in the field with spectrum analyzers, or buying pricey network probes to try […]

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Ask a Broadband Expert – DDoS Attacks

Mitigating DDoS Attacks with Ingress Filtering

Help I’m Under Attack! Unfortunately that plea is becoming more and more common these days. Here’s why, and some ways that the ISP community can help. All networks receive packets […]

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