• Cablevision's Dolan makes public TWC merger proposal at INTX

    CHICAGO--Making about as overt a gesture as you're ever likely to see at a trade show, Cablevision CEO James Dolan told an INTX panel audience, in very few uncertain words, that he'd like Time Warner Cable to buy his company.

  • Wheeler urges INTX to make broadband more competitive; cable titans call his remarks 'baffling'

    CHICAGO--Addressing an INTX convention backed by a trade group that's suing to stop his new Open Internet orders, FCC Chairman Tom Wheeler urged cable operators to embrace their transformation from cable TV distributors to broadband companies and rise to the "challenge" of making Internet service a more competitive business.

  • Comcast introduces new 4K set-top, expands Ultra HD service beyond new Samsung TVs

    CHICAGO--Comcast has expanded its 4K service with a new set-top box that brings the conglomerate's growing 4K lineup to the X1 platform.

  • Chernin, AOL's Armstrong focus on expanding content, international distribution

    Speaking at the INTX convention in Chicago Tuesday, top Internet video executives Peter Chernin and Tim Armstrong reiterated their belief that increasingly valuable branded content will continue to drive the online video market for the foreseeable future.

  • ThePlatform co-CEO: TV Everywhere is maturing, but ad strategy still unclear

    CHICAGO--The cable industry's TV Everywhere business is finally starting to shed the awkwardness that hobbled its initial launch efforts, according to thePlatform's co-CEO Marty Roberts. However, one major issue still needs to be ironed out: Exactly which ads will users see when they log into their TV Everywhere services?

  • It's time for cable to move beyond the UI

    Here at the INTX trade show, there is a lot of noise about the "user experience." Cable operators, technology vendors and others are desperate to make it easier for users to find and watch content. But the continued push for a better, faster UI seems misplaced at a time when YouTube is now the most watched television "channel" among 15- to 24-year-olds in Sweden and Netflix is streaming the best superhero TV show I've ever seen (Daredevil).

  • Cox exec: Contour UI has increased TV show watching by 40%, channel watching by 20%

    CHICAGO--A top executive from Cox Communications said the operator's "Contour" user interface has motivated its customers to watch 40 percent more TV shows and 20 percent more channels. The results are notable considering a wide range of cable operators and set-top box makers are working to improve their user interfaces to help customers more easily find and watch content.

  • Comcast to hire 5,500 new workers, spend $300M to bolster customer service

    CHICAGO - While not conceding that its poor customer service reputation damned its $45 billion bid to acquire Time Warner Cable  with federal regulators, Comcast pledged to spend $300 million and hire 5,500 new workers to bolster its customer service acumen.

  • DirecTV CEO: We have 1M subscribers on our skinny bundle

    Skinny bundles aren't a new phenomenon, certainly not to satellite provider DirecTV.  Speaking to investors during the company's first quarter earnings call, DirecTV CEO Mike White said that the company has more than 1 million subscribers on its Entertainment Select package, which offers about 130 channels for $19.99 per month with a 24-month contract and $49.99 per month thereafter.  The package includes premium channels HBO, Starz, Cinema and Showtime for three months.

  • Suddenlink bolsters 1 Gbps service push with deployment of Arris E6000 edge router

    CHICAGO--Arris says that its E6000 high-density converged cable access platform has been deployed by Suddenlink Communications, enabling the operator to better offer its customers broadband speeds of 1 Gbps and faster.