DOCSIS PROACTIVE NETWORK MAINTENANCE WEBINAR
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ABOUT THE WEBINAR
Plant impairments come in all shapes and sizes. Gremlins chew on your cables, monsters loosen your fittings and ghosts haunt your field techs.
Take Marty Carollo, Network Manager of Sweetwater Cable TV. His team spent countless hours rolling trucks, changing fittings, swapping out home equipment only to have the same issues returning over and over. Customers were getting restless.
“Sometimes these impairments are like ghosts. You know they’re there, but you can’t see them.” – Marty Carollo
Sound familiar? Marty found the solution. DOCSIS Proactive Network Maintenance (PNM). He deployed it and it pointed his techs to a site 1000 feet from the subscriber’s home. Technicians checked and there it was-a main line fitting that wasn’t crimping properly.
Ghosts in the Plant – Finding Hidden Impairments with PNM Tools, features Marty Carollo along with Scott Helms, and Vice President of Marketing, Rick Yuzzi. In this webinar, you’ll see how you can find those elusive impairments before your customers ever see a problem, and without calling up Ghostbusters. Also hear Marty share how PNM helped him zero in on several issues that were driving him batty.
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