Managed Broadband Services and Support
The competitiveness of the broadband service provider industry is escalating, and so is the complexity and breadth of services required to stay in the game. That’s why ZCorum offers a full service package to providers. Our Full Service Solution is helping scores of operators compete in hundreds of communities nationwide. The Full Service Solution is implemented by operators that require the benefits of a 24 X 7 X 365 operation.
The full service package lets you focus on your core business: physical plant construction and maintenance, new video and voice service development and deployment, merger and acquisition activity, and marketing and sales activities; while ZCorum focuses on providing you world class broadband technologies, expertise, and software.
Who Needs Full Services?
Large MSO’s with several systems finding themselves with resource constraints, a looming time to market, limited capital budget or limited operating budget. The rapid implementation of services helps large operators generate additional revenue streams while at the same time avoiding video losses to competitors. Operators are up and running quickly and positioned not only to compete for market share locally, but also to aggressively pursue its growth and system acquisition strategy.
Mid-tier operators with around 30,000 subscribers who have limited ability to scale to 24X7 operations, limited engineering resources, and direct competition with large, well-funded national networks. Deploying fast and accurate customer service on a 24X7 basis, mid-tier operators are able to counter the capabilities of a competing broadband service by providing outstanding end user support and begin growing its subscriber base. Additionally, by utilizing TruVizion, operators can maximize and increase their overall network availability.
Small, independent cable operators with a few miles of plant and a few hundred homes passed are able to achieve break even with 40 data subscribers and soon after that begin to see profitability. Operators are able to reduce and eventually eliminate video losses and continue to run a successful service for their community.
ZCorum provides operators of all sizes with a selection of back-office services and solutions that increase the ability to compete in today’s rapidly changing environment. So no matter what your goals are, our team will work with you to put together a package that will help your company operate more profitably while improving the subscriber experience.