You know the one….that talk that you don’t really want to have with your customers. The one where they demand to know why they’re not getting the speed they pay you for.
Truth in Advertising
You can’t avoid questions about speed, but you can handle some of the discussion in advance by keeping your promotional messages clear about the speeds you offer.
Be careful to phrase your speeds as “up to 6Mbps” or “as fast as 10Mbps” using the official measures of ...Continue Reading →