Managed Services and Diagnostics for Communications Service Providers

ZCorum has helped hundreds of communications service providers reduce operational costs, increase the efficiency of their staff, and improve the quality of experience for their subscribers. We work with broadband operators of all types and sizes, including cable operators, telephone companies, municipalities and independent ISPs, whether the broadband service is delivered over DOCSIS (HFC), Fiber, DSL or Fixed Wireless.  And, we can do the same for you, no matter where you are in the process—from broadband feasibility studies and financing, design and construction of the network,  operations and monitoring, all the way to technical support for the subscriber.

Get a jump start with your broadband services using our Total Broadband Solutions. You’re able to: 

  • Determine if it makes sense for your community

  • Manage the network design and construction

  • Operate and troubleshoot the network

Maintaining top network performance is critical for you and your subscribers. With NetVizion, you can:

  • Troubleshoot network performance issues

  • See how your network is being used, including traffic type, source and destination

  • Defend your network against malicious traffic

Set top box diagnostics icon

Set-top Box Diagnostics and TV Analytics

View diagnostics data and get detailed TV Viewership analytics to help you target ads and negotiate programming contracts.


Proactive Network Maintenance (PNM)

Give maintenance staff data needed to track micro-reflections, group delay and ingress in your upstream plant using DOCSIS PNM.

TruVizion DOCSIS and GPON Diagnostics icon

Cable and Fiber Diagnostics

Increase efficiency in your Call Center and reduce truck rolls with our patented and award winning TruVizion software.

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Downstream Spectrum Monitoring

Proactively see cable modems experiencing downstream spectrum issues using full band capture capabilities in your CPE.

Diagnostics for DOCSIS and GPON Networks

  • CMTS and Cable Modem Diagnostics Software
  • OLT and ONT Diagnostics Software
  • WiFi Home Network Troubleshooting Tools
  • DOCSIS Proactive Network Maintenance
  • Downstream Analysis and Monitoring Software
  • Return Path Analysis and Monitoring Software
  • IPDR Usage Data and Bandwidth Management
  • Set-top Diagnostics Software
  • TV Viewership Analysis

Wholesale Broadband Services and Support

  • CPE Device Provisioning
  • Hosted Subscriber Email Service
  • Engineering Assistance
  • Network Monitoring
  • Cloud-based, Residential & Commercial VoIP
  • IPv4 Address Conservation
  • IPv6 Transition Strategies
  • DDoS Prevention and Mitigation
  • Outsourced Technical Support/Help Desk
Check it out!

TruVizion collects diagnostic information for DOCSIS, DSL and Fiber networks!

Loaded with awesome features which can be used by your office staff, support technicians and engineers.
Check it out!