Managed Services and Diagnostics for Broadband Service Providers
ZCorum has helped hundreds of broadband service providers reduce operational costs, increase the efficiency of their staff, and improve the quality of experience for their subscribers. We work with broadband operators of all types and sizes, including fiber and cable operators, telephone companies, municipalities and independent ISPs, whether the broadband service is delivered over Fiber, DOCSIS (HFC), DSL or Fixed Wireless. And, we can do the same for you, no matter where you are in the process—from broadband feasibility studies and financing, design and construction of the network, operations and monitoring, all the way to technical support for the subscriber.
Broadband Deployment
Deployment services and strategies for your broadband business from start to finish.
Fiber and Cable Diagnostics
Increase efficiency in your Call Center and reduce truck rolls with our patented and award winning TruVizion software.
Proactive Network Maintenance (PNM)
Give maintenance staff data needed to track micro-reflections, group delay and ingress in your upstream plant using DOCSIS PNM.
Downstream Spectrum Monitoring
Proactively see cable modems experiencing downstream spectrum issues using full band capture capabilities in your CPE.
Diagnostics for Fiber and DOCSIS Networks
- CMTS and Cable Modem Diagnostics Software
- OLT and ONT Diagnostics Software
- WiFi Home Network Troubleshooting Tools
- DOCSIS Proactive Network Maintenance
- Downstream Analysis and Monitoring Software
- Return Path Analysis and Monitoring Software
- IPDR Usage Data and Bandwidth Management
- Set-top Diagnostics Software
- TV Viewership Analysis
Wholesale Broadband Services and Support
- CPE Device Provisioning
- Hosted Subscriber Email Service
- Engineering Assistance
- Network Monitoring
- Cloud-based, Residential & Commercial VoIP
- IPv4 Address Conservation
- IPv6 Transition Strategies
- DDoS Prevention and Mitigation
- Outsourced Technical Support/Help Desk