Career Opportunities

Careers If you’re a self-starter with a great attitude and a passion for what you do, we may have a spot for you on the ZCorum team.  We offer competitive salaries and a full benefits package, including major medical, dental and a 401K with a match.

Following are a list of career opportunities currently available. To apply, send your resume to the email listed under the job you are applying for.

 

Backend Software Developer – Java (Alpharetta, GA)

ZCorum is seeking a senior level Backend Java Developer for a contract to permanent position. The Developer will be part of a team responsible for developing and maintaining web applications relevant to broadband communications. The ideal candidate will be an expert in modern web application technologies capable of contributing heavily to the design and development of existing and greenfield projects.

The position requires strong technical skills working knowledge of the Access (not just limited to
DOCSIS) Specifications including the following technologies:

Key Technologies Used in Existing Projects:

      • Languages: Java, SQL
      • Common third party libraries: Google Guava, Spring Framework, Spring Security, Spring Web Services, Hibernate, SLF4J
      • Frontend Technologies: Angular, PrimeNG
      • Testing Frameworks: Junit, EasyMock
      • Build Environment: Maven, Jenkins
      • JMS: Apache ActiveMQ
      • Communication Protocols: SNMP, SSH, Telnet
      • Databases: MySql, Cassandra
      • Application Containers: Tomcat
      • Production Operation System: CentOS Linux

Candidates must have:

      • Experience and understanding of object-oriented design (OOD)
      • Experience with most or all of the Key Technologies listed above
      • Experience with Scrum, Extreme Programming, and/or other Agile methodologies
      • Strong interpersonal skills and ability to work well on a team

The ideal candidate will be possess these qualities:

      • Bachelor’s Degree or equivalent in computer engineering, computer science, or related field
      • 7+ years experience with Java software development
      • Experience in developing SaaS applications involving Java backend with HTML5 frontend
      • Broadband domain knowledge: DOCSIS, DSL, Fiber, Wi-Fi

ZCorum is a pioneer in providing managed services and award winning diagnostics solutions to Internet Providers across the globe. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.

Network Engineer (Alpharetta, GA)

ZCorum is a pioneer in providing managed services and award winning diagnostics solutions to Internet Providers across the globe. This is a direct hire position. This position is based in Alpharetta, GA, and requires the candidate be able to come into the office each day. Must be authorized to work in the U.S./Sponsorship is not available.

Knowledge in the Following Network Protocols:

      • BGP, OSFP, MPLS, multicast, IPV6, CGN, DHCP, TFTP, TOD, Docsis.
      • Working Knowledge with vendors systems include but not limited to Cisco, juniper, and/or Arris.
      • Design, Setup and Deploy service provider networks.
      • Experience in supporting ISP’s with such services as Fiber, Cable modem, DLS and Wireless offerings.
      • Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
      • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
      • Secures network system by establishing and enforcing policies; defining and monitoring access.
      • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
      • Reporting network operational status by gathering, prioritizing information; managing projects.

Skills and Requirements:

      • ZCorum is seeking an Network Engineer who will be responsible for the use of applied technical knowledge and practical experience to resolve network issues. Looking for a motivated team-oriented and collaborative player that can get projects to completion as well as work independently. Excellent communication skills are expected as the role will require the ability to translate technical issues for both technical and non-technical audiences.
      • Coordinate and implement updates to network hardware, operating systems, and attached devices. This includes investigation, analysis, recommendation, configuration, installation and testing of new network hardware and software.
      • Support daily network hardware and operating systems operations; this includes evaluation of system use monitoring response time, and serving as primary support for detection and correction of operational problems.
      • Assist in research, design, technical review, and implementation for new network infrastructure hardware and network operating systems for voice video and data communication networks.

Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.  For details on our company check out www.zcorum.com.

Network Engineer (Gordon, GA)

ZCorum has openings in our Gordon office for experienced network engineers to work on large LAN/WANs, routers, switches and other networking gear.

Responsibilities include:

      • Managing and troubleshooting networking & server equipment
      • Working with customers to enhance security and performance of networks
      • Maintaining documentation
      • Participation in on-call rotations

Skills and Requirements:

      • Excellent analytical skills required, with ability to perform in-depth troubleshooting
      • The ability to organize, plan, and implement solutions
      • Experience with broadband ISP networks & equipment a plus

To apply, please forward your resume to callcenterjobs@ZCorum.com.

Network Engineer (Swainsboro, GA)

ZCorum has openings in our Swainsboro office for experienced network engineers to work on large LAN/WANs, routers, switches and other networking gear.

Responsibilities include:

      • Managing and troubleshooting networking & server equipment
      • Working with customers to enhance security and performance of networks
      • Maintaining documentation
      • Participation in on-call rotations

Skills and Requirements:

      • Excellent analytical skills required, with ability to perform in-depth troubleshooting
      • The ability to organize, plan, and implement solutions
      • Experience with broadband ISP networks & equipment a plus

To apply, please forward your resume to callcenterjobs@ZCorum.com.

Sales Executive FTTx – Broadband Infrastructure (Alpharetta, GA)

The Sales Executive will have the opportunity to step into a thriving, high-demand network infrastructure market that is expected to double in the next 15 years. This person will play a key role in expanding the company’s connectivity infrastructure nationwide, including fiber optic networks, smart city technology, and more.

Responsibilities include:

      • The successful candidate will primarily call on Municipalities and expand this business into the Electrical Co-Op, and Public / Private Broadband Operators.
      • Sell from ZCorum’s Comprehensive Suite of Products as it pertains to new FTTX Construction or Network Expansion in rural markets.
      • Work with ZCorum Project Management and Sales Engineering to conduct presentations, qualify, and explain the value that ZCorum brings to FTTx Construction Projects.
      • Subject matter expert level thought leadership in FTTx Vendor Solutions, Design methods/practices and Construction practices (all phases) as it pertains to the Municipality, Utility, Electrical Co-op, and Public/Private Broadband Operators.
      • All sales activities related to account acquisition, retention, and growth.
      • Market analysis, Lead generation, development, and management.
      • Ownership and execution of annual account sales plan.
      • Proactive and focused sales forecasting in accordance with established reporting cadence.
      • Preparation of weekly, monthly, quarterly dashboards and reports, and other duties as assigned.
      • Provide expertise to the pricing and proposal team to develop custom RFPs/RFQs.
      • Prospect and close long-cycle sales leads within target markets and establish sales relationships.
      • Collaborate with other sales and marketing team members to create sales forecasts and reports.
      • Develop plans for customer acceptance and integration with existing networks.
      • The successful candidate must demonstrate a proven track record in meeting or exceeding sales, service, and gross margin goals for their assigned markets.
      • The successful candidate must demonstrate a proven track record in meeting or exceeding sales, service and gross margin goals for their assigned markets and/or territories along with a solid knowledge of a variety of telecommunications and networking products and the experience in selling these types of product lines to a local customer base.
      • Sale Representatives must customarily and regularly engage in work away from the company’s place of business.
      • Keep management informed of local competition and market conditions.
      • Participate in training sessions, trade shows, and sales meetings as requested.
      • Perform other duties as assigned.

The ideal candidate will possess these qualities:

      • Bachelor’s degree
      • 10+ years of telecom industry experience in sales and business development with broadband communities and projects.
      • Experience within the FTTx OSP Construction ecosystem.
      • Strong relationship-building skills for B2B long sales cycles.
      • Technical understanding of telecom FTTx network technologies, including: FTTx networks, FTTx construction projects, connectivity in rural areas, network deployment and construction
      • Previous Fiber Optic cable design for an ODN- GPON-FTTx network is a plus.
      • Excellent communication, negotiation, and technical presentation skills.
      • Comfortable working with high-level municipality and enterprise decision-makers.
      • Broad knowledge of product line and pricing.
      • Broad knowledge of business administration, sales, and marketing.
      • Proven ability to learn our business and to work independently to achieve goals.
      • Good negotiation and presentation skills along with the ability to sell and be persuasive.
      • Excellent written and verbal communication skills.
      • Professional appearance and demeanor
      • May require customer site and trade show visits.

The Sales Executive FTTx – Broadband Infrastructure compensation package includes a base salary with uncapped commission. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes and salary requirements to jobs@ZCorum.com.

Entry-Level Inside Sales Representative (Alpharetta, GA)

ZCorum is seeking a dynamic, tech-savvy individual to join our sales team. This is an inside sales position in an exciting industry, where you will be selling ZCorum’s products and services to broadband service providers such as independent telephone companies, cable companies, municipalities, utilities and wireless internet service providers.

Responsibilities once trained will include:

      • Coordinating and leading all aspects of the “sales cycle” including: prospecting, cold calling, following up on leads, setting appointments, creating needs assessments, ROI analysis, providing and presenting prospects with proposals and contracts, reading buying signals, handling objections, and closing the sale.
      • Facilitate team web-based presentations and information sessions for prospects of ZCorum’s products and services via Google Meet.
      • Tracking sales activity with daily and weekly call reports, sales forecasts and prospect analyses.
      • Working cooperatively with other departments throughout the sales process, including Sales Engineering, Network Engineering and Senior Management.
      • Being creative, determined and flexible in driving demand and moving prospects through the pipeline.
      • Building strong business relationships based upon trust and providing value to the customer.
      • Being continuously engaged in learning about new developments and trends in the Broadband industry.
      • Performing efficiently and effectively in a fast-paced technological environment.

The ideal candidate will possess these qualities:

      • A consultative sales personality, encompassing a polite but assertive demeanor, a strong drive to win new business, and a desire to honestly and genuinely meet the needs of your prospects. A minimum of one to two years successful sales experience would be helpful.
      • An ability to quickly learn new technology and concepts and apply your sales abilities to effectively promote ZCorum’s products and services to relevant prospects. A knowledge of broadband internet equipment and networking fundamentals would be helpful.
      • A familiarity with or the ability to quickly learn internal applications for customer engagement, including contact management software, word processing, spreadsheets and presentation software. Prior experience using Microsoft Office or Google Documents would be helpful, as would experience with a CRM like Hubspot or Salesforce.

The Entry-Level Inside Sales Representative compensation package includes a base salary with uncapped commission. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes and salary requirements to jobs@ZCorum.com.

Administrative Assistant (Gordon, GA)

ZCorum is seeking a motivated individual to assist Full Time with business operations in various areas of the company including Purchasing, Accounting, Administration and Human Resources.

Responsibilities will include:

      • Bachelor’s Degree (preferred but not required)
      • Solid math skills
      • Detail-oriented
      • Professional telephone etiquette and customer service skills
      • Basic computer skills including Excel and Word
      • Excellent verbal and written communication skills
      • Strong work ethic and willingness to learn
      • Ability to multitask effectively
      • Resides in close proximity to Gordon, GA

We offer full Medical and Dental benefits and life insurance options to all full-time employees. Along with these benefits is also a matching 401(k) program and paid time off plus holidays. Our hours of operation are Monday through Friday, 9:00 A.M. to 6:00 P.M. Email resumes and salary requirements to gordonresumes@zcorum.com.

Technical Support Representative (Gordon, GA)

ZCorum is looking for entry level Technical Support Representatives. This position affords a great opportunity to learn technical and customer service skills and provides an excellent opportunity for advancement for the right candidate. Comprehensive training is included.

Responsibilities include:

      • Helping internet customers over the phone with their internet connection
      • Educating customers on the use of internet services, web browsers, email applications, etc.
      • Accurately entering information in our ticketing system related to support calls taken

The ideal candidate will possess these qualities:

      • Must be dependable and able to work a flexible schedule.
      • he ability to speak clearly over the phone.
      • A customer-focused attitude with a passion for helping others.
      • Basic typing skills.
      • The ability to quickly learn new concepts.

Full and part-time positions are available. Full-time employees are offed a full benefits package including medical, dental, matching 401(k) plan, paid time off, and paid holidays. Email your resume to callcenter_gdn@ZCorum.com.

Technical Support Representative (Swainsboro, GA)

ZCorum is looking for entry level Technical Support Representatives. This position affords a great opportunity to learn technical and customer service skills and provides an excellent opportunity for advancement for the right candidate. Comprehensive training is included.

Responsibilities include:

      • Helping internet customers over the phone with their internet connection
      • Educating customers on the use of internet services, web browsers, email applications, etc.
      • Accurately entering information in our ticketing system related to support calls taken

The ideal candidate will possess these qualities:

      • Must be dependable and able to work a flexible schedule.
      • he ability to speak clearly over the phone.
      • A customer-focused attitude with a passion for helping others.
      • Basic typing skills.
      • The ability to quickly learn new concepts.

Full and part-time positions are available. Full-time employees are offed a full benefits package including medical, dental, matching 401(k) plan, paid time off, and paid holidays. Email your resume to callcenter_sbo@ZCorum.com.