Career Opportunities

Careers If you’re a self-starter with a great attitude and a passion for what you do, we may have a spot for you on the ZCorum team.  We offer competitive salaries and a full benefits package, including major medical, dental and a 401K with a match.

Following are a list of career opportunities currently available. To apply, send your resume to the email listed under the job you are applying for.

Project Management – Broadband Expansion Engagements (Alpharetta GA)

ZCorum is seeking a dynamic, experienced broadband project management professional to lead and oversee broadband expansion projects to Internet Service Providers throughout North America including municipalities, utility companies, telephone companies, cable companies, and wireless providers.

Responsibilities Included (Other duties may be assigned): 

      • Responsible for the evaluation (QC) of design of outside plant facilities (OSP), new construction FTTx networks, Aerial and Underground facilities for fiber, optical splitters, end user terminals and hand hole placement.
      • Leads large scale projects, driving productivity through use of vendor resources to meet deliverables.
      • Engages appropriate internal and external organizations with professional written/verbal communications to accomplish required tasks.
      • Coordinates project activities with contractors, developers, municipalities and consultants.
      • Manage and Track:
        o All financials and purchase orders for materials construction, and engineering.
        o Manage and track all permits submitted and received.
        o Forecast and track scheduling of all field construction work.
      • Proposes solutions supported by sound engineering and operational productivity to achieve goals in creative and effective ways.
      • Act as a subject matter expert on client engagements and leads the project, adding value and substance to client reports and deliverables.
      • Recognizes vulnerabilities in network infrastructure and makes intelligent decisions to ensure reliability – within financial constraints.
      • Prepares detailed cost analysis, project specifications, spend forecasts, route mapping, requisitions, and business justifications.
      • Processes reports, vendor invoices, material receipts, and other administrative duties.
      • Receives general instruction, otherwise performs independently with minimal supervision, exercising latitude to achieve daily objectives and approaches to critical/complex assignments.
      • Multi-tasks to effectively manage a wide range of simultaneous activities often interrupted by other demands.

Candidates must have:

      • PMP® Certification not required, but desired
      • Demonstrates in-depth knowledge of project management principles within job related functional area to include general practices, procedures and industry standards.
      • Strong Computer Skills (Databases, Processes, and Administrative) – Comprehensive knowledge and skill for applications to include Word, Excel, Visio, AutoCAD, Google Earth and 3GIS.
      • Experience with working application of engineering systems and databases.
      • Working knowledge of right-of-way, property rights, and permit acquisition.
      • Previous Fiber Optic cable design for an ODN- GPON-FTTx network is a plus.
      • Strong leadership and project management skills
      • Schedules and participates in site visits and travels when required.
      • Researches and analyzes information to produce reports and other work products for projects, in the following areas: technical, financial, regulatory, market, general business, needs assessments, and others to be determined by staff.
      • Delivers final reports to clients and presents results.
      • Utilizes current contacts and professional networks to identify new business opportunities.

ZCorum is a pioneer in providing managed services and award winning diagnostics solutions to Internet Providers across the globe. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.

Backend Software Developer – Java (Alpharetta, GA)

ZCorum is seeking a senior level Backend Java Developer for a contract to permanent position. The Developer will be part of a team responsible for developing and maintaining web applications relevant to broadband communications. The ideal candidate will be an expert in modern web application technologies capable of contributing heavily to the design and development of existing and greenfield projects.

The position requires strong technical skills working knowledge of the Access (not just limited to
DOCSIS) Specifications including the following technologies:

Key Technologies Used in Existing Projects:

      • Languages: Java, SQL
      • Common third party libraries: Google Guava, Spring Framework, Spring Security, Spring Web Services, Hibernate, SLF4J
      • Frontend Technologies: Angular, PrimeNG
      • Testing Frameworks: Junit, EasyMock
      • Build Environment: Maven, Jenkins
      • JMS: Apache ActiveMQ
      • Communication Protocols: SNMP, SSH, Telnet
      • Databases: MySql, Cassandra
      • Application Containers: Tomcat
      • Production Operation System: CentOS Linux

Candidates must have:

      • Experience and understanding of object-oriented design (OOD)
      • Experience with most or all of the Key Technologies listed above
      • Experience with Scrum, Extreme Programming, and/or other Agile methodologies
      • Strong interpersonal skills and ability to work well on a team

The ideal candidate will be possess these qualities:

      • Bachelor’s Degree or equivalent in computer engineering, computer science, or related field
      • 7+ years experience with Java software development
      • Experience in developing SaaS applications involving Java backend with HTML5 frontend
      • Broadband domain knowledge: DOCSIS, DSL, Fiber, Wi-Fi

ZCorum is a pioneer in providing managed services and award winning diagnostics solutions to Internet Providers across the globe. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.

Network Engineer (Alpharetta, GA)

ZCorum is a pioneer in providing managed services and award winning diagnostics solutions to Internet Providers across the globe. This is a direct hire position. This position is based in Alpharetta, GA, and requires the candidate be able to come into the office each day. Must be authorized to work in the U.S./Sponsorship is not available.

Knowledge in the Following Network Protocols:

      • BGP, OSFP, MPLS, multicast, IPV6, CGN, DHCP, TFTP, TOD, Docsis.
      • Working Knowledge with vendors systems include but not limited to Cisco, juniper, and/or Arris.
      • Design, Setup and Deploy service provider networks.
      • Experience in supporting ISP’s with such services as Fiber, Cable modem, DLS and Wireless offerings.
      • Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
      • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
      • Secures network system by establishing and enforcing policies; defining and monitoring access.
      • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
      • Reporting network operational status by gathering, prioritizing information; managing projects.

Skills and Requirements:

      • ZCorum is seeking an Network Engineer who will be responsible for the use of applied technical knowledge and practical experience to resolve network issues. Looking for a motivated team-oriented and collaborative player that can get projects to completion as well as work independently. Excellent communication skills are expected as the role will require the ability to translate technical issues for both technical and non-technical audiences.
      • Coordinate and implement updates to network hardware, operating systems, and attached devices. This includes investigation, analysis, recommendation, configuration, installation and testing of new network hardware and software.
      • Support daily network hardware and operating systems operations; this includes evaluation of system use monitoring response time, and serving as primary support for detection and correction of operational problems.
      • Assist in research, design, technical review, and implementation for new network infrastructure hardware and network operating systems for voice video and data communication networks.

Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.  For details on our company check out www.zcorum.com.

Network Engineer (Gordon, GA)

ZCorum has openings in our Gordon office for experienced network engineers to work on large LAN/WANs, routers, switches and other networking gear.

Responsibilities include:

      • Managing and troubleshooting networking & server equipment
      • Working with customers to enhance security and performance of networks
      • Maintaining documentation
      • Participation in on-call rotations

Skills and Requirements:

      • Excellent analytical skills required, with ability to perform in-depth troubleshooting
      • The ability to organize, plan, and implement solutions
      • Experience with broadband ISP networks & equipment a plus

To apply, please forward your resume to callcenterjobs@ZCorum.com.

Network Engineer (Swainsboro, GA)

ZCorum has openings in our Swainsboro office for experienced network engineers to work on large LAN/WANs, routers, switches and other networking gear.

Responsibilities include:

      • Managing and troubleshooting networking & server equipment
      • Working with customers to enhance security and performance of networks
      • Maintaining documentation
      • Participation in on-call rotations

Skills and Requirements:

      • Excellent analytical skills required, with ability to perform in-depth troubleshooting
      • The ability to organize, plan, and implement solutions
      • Experience with broadband ISP networks & equipment a plus

To apply, please forward your resume to callcenterjobs@ZCorum.com.

Hardware Sales Representatives (Alpharetta, GA)

ZCorum is seeking a dynamic, consultative sales professional to sell broadband and communications equipment to tier-two and tier-three service providers such as independent telephone companies, cable companies, municipalities and wireless Internet service providers. This is primarily an inside sales position with limited travel.

Responsibilities include:

      • Coordinating and leading all aspects of the “sales cycle” including: prospecting, cold calling, following up on leads, setting appointments, creating needs assessments, ROI analysis, providing and presenting prospects with proposals and contracts, reading buying signals, handling objections, and closing the sale.
      • Facilitate with the team web-based presentations and information sessions, via GoToMeeting for prospects regarding ZCorum’s products and services.
      • Tracking sales activity with daily and weekly call reports, sales forecasts, prospect analyses, and territory analyses.
      • Working cooperatively with other departments throughout the sales process, including Sales Engineering, Network Engineering and Senior Management.
      • Being creative, determined and flexible in driving demand and moving prospects through the pipeline.
      • Building strong business relationships based upon trust and providing value to the customer.
      • Being continuously engaged in learning about new developments and trends in the Broadband industry.
      • Performing efficiently and effectively in a fast-paced technological environment.

The ideal candidate will possess these qualities:

      • The ideal candidate will have a proven career within high tech start-up companies working as a Sales Executive within the Service Provider or Enterprise marketplace.
      • Prefer 2+ years’ experience and success in building, developing and prospecting in a business to business market, including lead generation, cold calling, moving the prospect through the consultative sales process and closing business.
      • The desirable candidate will have an in-depth knowledge of Application and Network Infrastructure and will be familiar with all aspects of the network as well as developing technology trends. There is a very strong preference for application layer experience.
      • The ideal candidate will have experience of value-based selling and experience of working with ROI and TCO based proposals for customers.
      • Good negotiation and presentation skills.
      • Excellent written and verbal communication skills.
      • Experience utilizing a CRM software tool.
      • Proficiency in PC software applications for word processing, spreadsheets and presentation development.

The Hardware Sales Representative compensation package includes a base salary with uncapped commission. The base salary for this position is negotiable based on experience and qualifications. The candidates should include base salary requirements, along with a resume, when applying for this position. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes and salary requirements to jobs@ZCorum.com.

Inside Sales – North America (Alpharetta, GA)

ZCorum is seeking a dynamic, consultative sales professional to sell broadband solutions to Internet Service Providers throughout North America including municipalities, utility companies, telephone companies, cable companies, and wireless providers. This is primarily an inside sales position with limited travel.

Responsibilities include:

      • Coordinating and leading all aspects of the “sales cycle” including: prospecting, cold calling, following up on leads, setting appointments, creating needs assessments, ROI
        analysis, providing and presenting prospects with proposals and contracts, reading buying signals, handling objections, and closing the sale.
      • Account management assisting with technical tickets, billing and contracts.
      • Facilitate with the team web-based presentations and information sessions, via GoToMeeting for prospects regarding ZCorum’s products and services.
      • Tracking sales activity with daily and weekly call reports, sales forecasts and prospect analyses.
      • Working cooperatively with other departments throughout the sales process, including Sales Engineering, Network Engineering and Senior Management.
      • Being creative, determined and flexible in driving demand and moving prospects through the pipeline.
      • Building strong business relationships based upon trust and providing value to the customer.
      • Being continuously engaged in learning about new developments and trends in the Broadband industry.
      • Performing efficiently and effectively in a fast-paced technological environment.

The ideal candidate will possess these qualities:

      • The ideal candidate will have a proven career within high tech start-up companies working as a Sales Executive within the Service Provider or Enterprise marketplace.
      • An understanding of various aspects of the telecommunications industry; preferably FTTx Networks.
      • Prefer 2+ years’ experience and success in building, developing and prospecting in a business to business market, including lead generation, cold calling, moving the prospect through the consultative sales process and closing business.
      • The desirable candidate will have an in-depth knowledge of Application and Network Infrastructure and will be familiar with all aspects of the network as well as developing technology trends. There is a very strong preference for application layer experience.
      • The ideal candidate will have experience of value-based selling and experience of working with ROI and TCO based proposals for customers.
      • Good negotiation and presentation skills
      • Excellent written and verbal communication skills
      • Experience utilizing a CRM software tool.
      • Proficiency in PC software applications for word processing, spreadsheets and presentation development.

The Inside Sales – North America compensation package includes a base salary with uncapped commission. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes and salary requirements to jobs@ZCorum.com.

Technical Support Representative (Gordon, GA)

ZCorum is looking for entry level Technical Support Representatives. This position affords a great opportunity to learn technical and customer service skills and provides an excellent opportunity for advancement for the right candidate. Comprehensive training is included.

Responsibilities include:

      • Helping internet customers over the phone with their internet connection
      • Educating customers on the use of internet services, web browsers, email applications, etc.
      • Accurately entering information in our ticketing system related to support calls taken

The ideal candidate will possess these qualities:

      • Must be dependable and able to work a flexible schedule.
      • he ability to speak clearly over the phone.
      • A customer-focused attitude with a passion for helping others.
      • Basic typing skills.
      • The ability to quickly learn new concepts.

Full and part-time positions are available. Full-time employees are offed a full benefits package including medical, dental, matching 401(k) plan, paid time off, and paid holidays. Email your resume to callcenter_gdn@ZCorum.com.

Technical Support Representative (Swainsboro, GA)

ZCorum is looking for entry level Technical Support Representatives. This position affords a great opportunity to learn technical and customer service skills and provides an excellent opportunity for advancement for the right candidate. Comprehensive training is included.

Responsibilities include:

      • Helping internet customers over the phone with their internet connection
      • Educating customers on the use of internet services, web browsers, email applications, etc.
      • Accurately entering information in our ticketing system related to support calls taken

The ideal candidate will possess these qualities:

      • Must be dependable and able to work a flexible schedule.
      • he ability to speak clearly over the phone.
      • A customer-focused attitude with a passion for helping others.
      • Basic typing skills.
      • The ability to quickly learn new concepts.

Full and part-time positions are available. Full-time employees are offed a full benefits package including medical, dental, matching 401(k) plan, paid time off, and paid holidays. Email your resume to callcenter_sbo@ZCorum.com.