Career Opportunities

Careers If you’re a self-starter with a great attitude and a passion for what you do, we may have a spot for you on the ZCorum team.  We offer competitive salaries and a full benefits package, including major medical, dental and a 401K with a match.

Following are a list of career opportunities currently available. To apply, send your resume to the email listed under the job you are applying for.

 

Backend Software Developer – Java (Alpharetta, GA)

ZCorum is seeking a senior level Backend Java Developer for a contract to permanent position. The Developer will be part of a team responsible for developing and maintaining web applications relevant to broadband communications. The ideal candidate will be an expert in modern web application technologies capable of contributing heavily to the design and development of existing and greenfield projects.

The position requires strong technical skills working knowledge of the Access (not just limited to
DOCSIS) Specifications including the following technologies:

Key Technologies Used in Existing Projects:

      • Languages: Java, SQL
      • Common third party libraries: Google Guava, Spring Framework, Spring Security, Spring Web Services, Hibernate, SLF4J
      • Frontend Technologies: Angular, PrimeNG
      • Testing Frameworks: Junit, EasyMock
      • Build Environment: Maven, Jenkins
      • JMS: Apache ActiveMQ
      • Communication Protocols: SNMP, SSH, Telnet
      • Databases: MySql, Cassandra
      • Application Containers: Tomcat
      • Production Operation System: CentOS Linux

Candidates must have:

      • Experience and understanding of object-oriented design (OOD)
      • Experience with most or all of the Key Technologies listed above
      • Experience with Scrum, Extreme Programming, and/or other Agile methodologies
      • Strong interpersonal skills and ability to work well on a team

The ideal candidate will be possess these qualities:

      • Bachelor’s Degree or equivalent in computer engineering, computer science, or related field
      • 7+ years experience with Java software development
      • Experience in developing SaaS applications involving Java backend with HTML5 frontend
      • Broadband domain knowledge: DOCSIS, DSL, Fiber, Wi-Fi

ZCorum is a pioneer in providing managed services and award winning diagnostics solutions to Internet Providers across the globe. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.

Network Engineer (Alpharetta, GA)

ZCorum is a pioneer in providing managed services and award winning diagnostics solutions to Internet Providers across the globe. This is a direct hire position. This position is based in Alpharetta, GA, and requires the candidate be able to come into the office each day. Must be authorized to work in the U.S./Sponsorship is not available.

Knowledge in the Following Network Protocols:

      • BGP, OSFP, MPLS, multicast, IPV6, CGN, DHCP, TFTP, TOD, Docsis.
      • Working Knowledge with vendors systems include but not limited to Cisco, juniper, and/or Arris.
      • Design, Setup and Deploy service provider networks.
      • Experience in supporting ISP’s with such services as Fiber, Cable modem, DLS and Wireless offerings.
      • Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
      • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
      • Secures network system by establishing and enforcing policies; defining and monitoring access.
      • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
      • Reporting network operational status by gathering, prioritizing information; managing projects.

Skills and Requirements:

      • ZCorum is seeking an Network Engineer who will be responsible for the use of applied technical knowledge and practical experience to resolve network issues. Looking for a motivated team-oriented and collaborative player that can get projects to completion as well as work independently. Excellent communication skills are expected as the role will require the ability to translate technical issues for both technical and non-technical audiences.
      • Coordinate and implement updates to network hardware, operating systems, and attached devices. This includes investigation, analysis, recommendation, configuration, installation and testing of new network hardware and software.
      • Support daily network hardware and operating systems operations; this includes evaluation of system use monitoring response time, and serving as primary support for detection and correction of operational problems.
      • Assist in research, design, technical review, and implementation for new network infrastructure hardware and network operating systems for voice video and data communication networks.

Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.  For details on our company check out www.zcorum.com.

Network Engineer (Gordon, GA)

ZCorum has openings in our Gordon office for experienced network engineers to work on large LAN/WANs, routers, switches and other networking gear.

Responsibilities include:

      • Managing and troubleshooting networking & server equipment
      • Working with customers to enhance security and performance of networks
      • Maintaining documentation
      • Participation in on-call rotations

Skills and Requirements:

      • Excellent analytical skills required, with ability to perform in-depth troubleshooting
      • The ability to organize, plan, and implement solutions
      • Experience with broadband ISP networks & equipment a plus

To apply, please forward your resume to callcenterjobs@ZCorum.com.

Network Engineer (Swainsboro, GA)

ZCorum has openings in our Swainsboro office for experienced network engineers to work on large LAN/WANs, routers, switches and other networking gear.

Responsibilities include:

      • Managing and troubleshooting networking & server equipment
      • Working with customers to enhance security and performance of networks
      • Maintaining documentation
      • Participation in on-call rotations

Skills and Requirements:

      • Excellent analytical skills required, with ability to perform in-depth troubleshooting
      • The ability to organize, plan, and implement solutions
      • Experience with broadband ISP networks & equipment a plus

To apply, please forward your resume to callcenterjobs@ZCorum.com.

Lead Generation Specialist (Alpharetta, GA)

We are seeking an enthusiastic personality to join our sales team as a Lead Generation Specialist. The Lead Generation Specialist is responsible for identifying, qualifying and setting up the highest quality presentations for Strategic Account Managers. We provide comprehensive one-on-one training and daily support to ensure your success. We offer a great work/life balance in our very stable and dynamic company with a Monday-Friday, 8:00 AM-5:00 PM schedule.

Responsibilities include:

      • Making 100 calls a day.
      • Identify key decision makers and generate presentations from provided leads.
      • Moving solid leads through the sales funnel, connecting them to an Account Executive, and arranging web meetings, emails, or phone calls.
      • Maintain a self-starter attitude while creating outreach strategies for new lead generation methods
      • Overcome objections of prospective customers
      • Being continually and proactively engaged in learning about new developments and trends in the Broadband industry.

The ideal candidate will possess these qualities:

      • Minimum of 1 year experience of cold calling in a B2B sales environment.
      • Demonstrate ability to meet and/or exceed performance goals.
      • Excellent verbal and written communication skills.
      • Experience utilizing a CRM software tool and proficiency in Microsoft Office Suite for word processing and spreadsheets is preferred.

The Lead Generation Specialist compensation package includes a base salary with uncapped commission. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes and salary requirements to jobs@ZCorum.com.

Technical Support Representative (Gordon, GA)

ZCorum is looking for entry level Technical Support Representatives. This position affords a great opportunity to learn technical and customer service skills and provides an excellent opportunity for advancement for the right candidate. Comprehensive training is included.

Responsibilities include:

      • Helping internet customers over the phone with their internet connection
      • Educating customers on the use of internet services, web browsers, email applications, etc.
      • Accurately entering information in our ticketing system related to support calls taken

The ideal candidate will possess these qualities:

      • Must be dependable and able to work a flexible schedule.
      • he ability to speak clearly over the phone.
      • A customer-focused attitude with a passion for helping others.
      • Basic typing skills.
      • The ability to quickly learn new concepts.

Full and part-time positions are available. Full-time employees are offed a full benefits package including medical, dental, matching 401(k) plan, paid time off, and paid holidays. Email your resume to callcenter_gdn@ZCorum.com.

Technical Support Representative (Swainsboro, GA)

ZCorum is looking for entry level Technical Support Representatives. This position affords a great opportunity to learn technical and customer service skills and provides an excellent opportunity for advancement for the right candidate. Comprehensive training is included.

Responsibilities include:

      • Helping internet customers over the phone with their internet connection
      • Educating customers on the use of internet services, web browsers, email applications, etc.
      • Accurately entering information in our ticketing system related to support calls taken

The ideal candidate will possess these qualities:

      • Must be dependable and able to work a flexible schedule.
      • he ability to speak clearly over the phone.
      • A customer-focused attitude with a passion for helping others.
      • Basic typing skills.
      • The ability to quickly learn new concepts.

Full and part-time positions are available. Full-time employees are offed a full benefits package including medical, dental, matching 401(k) plan, paid time off, and paid holidays. Email your resume to callcenter_sbo@ZCorum.com.