Our Virtuoso of Technical Support was raised just to our south in Gordon, Georgia and is as homegrown and down home as any respectable southern boy around. And the boy does know his stuff. Well-schooled in business with a BBA from Troy University, Jason also holds a degree in computer science from Georgia Military College.
Jason started his career in broadband support as an entry level customer service rep and worked his way up through several positions to more and more responsibility. He sees this progression as a journey to hone his understanding of the inner workings of customer service and to share the many lessons he has learned with passion and purpose.
A long-time believer in “life is what you make of it”, Jason is currently putting his passion for hard work to good use as ZCorum’s Vice President of Call Center Services. In this role, he educates and mentors his teams to truly care about customer concerns and to tackle problems effectively and ethically.
Traveling back and forth between ZCorum’s tech service centers in Gordon and Swainsboro, one of which he was instrumental in getting off the ground, Jason focuses his teams on activities that are less about using traditional customer service, and more about embracing the influential power of satisfied customers. He also believes in the influential power of adults to provide leadership to the youth of today and is very committed to teaching respect, sportsmanship, and teamwork by way of his actions.
When Jason is not coaching kids in baseball, you can find him mentoring his teams, cheering on the University of Georgia Bulldogs, finding the best eateries around, or kicking back with his family and friends.