Watch this short video as Rick Yuzzi tells you how the Modem Summary Report in ZCorum's TruVizion broadband diagnostics software allows you to view modem details on your network including vendor and model. This report can also sort data and provide updates on when modem and devices need to have their firmware updated.
TruVizion is a monitoring and diagnostics tool for broadband providers delivering services over DOCSIS, DSL, and Fiber networks. The tool, and its companion mobile app, TechVizion, allows providers to troubleshoot customer outages more quickly, view key performance metrics on their equipment, and improve the quality of their broadband network.
TruVizion, a network diagnostic solution available for DSL, GPON, and DOCSIS networks, has a built in filtering tool for that allows providers to sort cable modems by manufacturer and model. This troubleshooting tool is one of ZCorum's suite of diagnostic solutions.
Geocoding is essential to identify locations that aren't initially contained on maps. When these unassigned locations can be added in TruVizion, troubleshooting issues in the field is easier and can cut down on time spent trying to determine the location of an area that is having problems.