As an operator, trying to understand set-top box viewership data and determine programming that's actually beneficial for your subscribers can be a daunting task. With SetTop VU, you'll have access to essential TV analytics data that can even help when it's time to negotiate with your programmers.
When troubleshooting set-top box issues, having more information available can make it much easier to find out the problem that your customer is experiencing. SetTop VU allows your customer support to view key set-top diagnostics data to get them started on the path to reducing call center costs and creating a favorable customer experience. Watch [...]
ZCorum's SetTop VU set-top box diagnostics tool allows you to view key metrics and diagnostics data from compatible set-top box devices. Also, access TV analytics for your subscribers' viewership and control targeted ads based on viewing habits.