Diagnostics and Provisioning for Broadband Networks
CentraVizion is a centralized diagnostics and service activation platform that works with multiple Fiber and DOCSIS vendor solutions, all accessed from a single, intuitive interface. CentraVizion is perfect for broadband operators who are managing both Fiber and DOCSIS technologies, and for those deploying multiple fiber platforms who want a single interface rather than having to access multiple vendor-specific applications.
CentraVizion’s TruVizion module provides comprehensive diagnostics data on the health of the broadband network and CPE. Aggregated data from OLTs and CMTSs, along with individual performance metrics from ONTs and cable modems, provide a full picture of any issues and which should be addressed first. CentraVizion’s ProVizion module provides the customer contact and address information used for mapping customer devices, and for the support of the subscriber. ProVizion can also provision new customers, devices and packages, and can modify those accounts and services all within the same interface.
OUR CUSTOMERS LOVE TRUVIZION DIAGNOSTICS
“I’m working on an outage here in Vermont where the current temp is -12 (that’s not a typo) and I just wanted to tell you how much TruVizion is helping us out in finding the problem. In weather like this your software program is invaluable to us.”
“The pre-planning ZCorum did prior to migrating our subscribers obviously paid off. I can’t say what you might have done differently to have made it any smoother, which is a testimony to how well it went. We’re very happy with the level of service we and our customers receive from ZCorum, and are also big fans of the TruVizion diagnostics software, which is much better than what we had before.”
“I’m REALLY enjoying the Geo-Coding feature you guys added. I really love the software and I love the way you are continually expanding the product.”
TruVizion is a Godsend for us. We’re able to identify and resolve the root issues causing service problems at the subscriber level, and that has reduced our service calls tremendously. I was doing twenty to thirty calls a week before and now it’s less than ten.”
With the live data, historical reporting and mapping in TruVizion, we don’t have to send our techs out in the field to chase down problems.
We had a storm outage the other day and we were able to pinpoint where an amp was down before our crew ever left the building. A great money and time saver.