Yes. If you have our VoiSelect VoIP service, we help troubleshoot call quality, connectivity, use of features like call forwarding, voicemail, etc. If it’s your own VoIP service, we can help support with feature use, but will refer call quality and feature-related issues back to you. On traditional POTs service we can take the initial call for you and do basic troubleshooting. We will dispatch the call to you if we determine the problem needs to be addressed by your staff.