Career Opportunities

Career OpportunitiesZCorum is always looking for new rock stars. If you’re a self-starter with a great attitude and a passion for what you do, we may have a spot for you on the ZCorum team.  We offer competitive salaries and a full benefits package, including major medical, dental and a 401K with a match.

Following are a list of career opportunities currently available. To apply, send your resume to the email listed under the job you are applying for.

Infrastructure Architect (Alpharetta, GA)

The goal of this position is to design, deliver and maintain highly available, secure, and predictable performance for all mission critical systems for 24x7x365 Datacenter and Cloud Operations. The environment includes highly reliable, networked, application and database systems in a distributed LINUX environment utilizing storage available through locally attached and networked storage.

Responsibilities include:

              • Activities will include system design, installation, configuration, integration, maintenance, performance management, data management, security management, failure analysis and recovery, and tier 3 user support.
              • Collaborates with the Systems Engineering team to develop and drive the infrastructure roadmap for enterprise architecture
              • Evaluates, designs, implements and provides escalated support for complex enterprise infrastructure solutions in areas such as virtualization/cloud, orchestration, security, business process automation, monitoring, storage, operating systems, databases and disaster recovery
              • Analyzes the risks, benefits and opportunities associated with architectural strategies, and champions a balanced approach with a focus on high availability, flexibility, manageability, security and total cost of ownership
              • Leads, guides, coaches and mentors peers on design standards, implementation strategies and best practices
              • Provides expertise and leadership in problem solving, root cause analysis during systems outages, and champions a methodological approach to troubleshooting
              • Solves complex technical issues involving multiple open source and commercial technology stacks
              • Demonstrates strategic foresight while employing hands-on technical skills
              • Possesses the ability to adapt to a rapidly changing environment and to take direction from multiple areas
              • Possesses a balanced combination of infrastructure design and senior level systems administration experience

Knowledge and Essential Skills include:

              • Experience with enterprise architecture frameworks, capacity planning and performance tuning
              • Experience with network and security technologies (OpenVPN, SoftEther, Snort, Prelude, OSSEC, OpenVas, Metasploit, BackTrack, etc.)
              • Experience with enterprise monitoring and event correlation (Nagios, Cacti, Splunk, ElasticSearch, Graylog, Snort, Prelude, OSSEC, Splunk, etc.)
              • Experience with server hardware and virtualization technologies (VMWare, RHEV)
              • Experience with cloud architecture and technologies (AWS, Openstack)
              • Experience with database server infrastructure technologies (MySQL, Postgres, Oracle)
              • Experience with high availability infrastructure designs and methodologies (Pacemaker, Ricci/Luci, LVS, HAproxy, etc.)
              • Experience with orchestration and configuration management tools (Ansible, Puppet, Foreman, Katello, Kickstart, Spacewalk)
              • Experience with enterprise backups, disaster recovery and high-availability for Linux clustering, virtualization, and cloud services environments.
              • A strong understanding of NFS, ISCSI, DNS, DHCP, SMTP, IMAP, Apache, Tomcat, MySQL/Percona, Postgres, Oracle, OpenLDAP, RADIUS, SNMP and TCP/IP(IPv4 & IPv6).
              • Extensive knowledge of RHEL/Centos and/or Ubuntu/Debian Linux
              • Strong ability to perform troubleshooting, problem resolution, analysis and recovery.
              • Ability to provide tier 3 system support for LINUX, Solaris, Windows, Equallogic and Nimble Storage based systems in a high availability, 24x7x365 environment
              • Proven proficiency in systems scripting (i.e. Perl, Python, awk, sed, Bash, etc)
              • Knowledge of networking fundamentals (i.e. VLANs, Switches, Routers, firewalls, load balancers, Tunneling, etc.).
              • Knowledge of cable and telecommunications products and services a plus
              • Solid Project Management skills:
              • Ability to work independently and be an effective contributor in a diversified team
              • Ability to influence and work effectively at all levels of the organization
              • Must work well within a deadline-driven environment
              • Ability to manage multiple projects and tasks
              • Ability to prioritize and organize effectively, attention to detail
              • Ability to work with the business owners to drive improvements
              • Outstanding written and verbal communication skills
The ideal candidate will possess these qualities:

              • Bachelor’s degrees (B.A.) in Computer Science, Computer Information Systems, Networking, or related field
              • College, technical school, or experience in computer operations or related coursework and experience
              • 5-7 years’ experience in Systems Engineering/Data Center Operations
              • 5+ years Infrastructure Design and Deployment experience
              • 5+ years’ experience in IT Operations
              • 5+ years Linux Administration
              • 5+ years IT Support Operations
              • 5+ years’ experience with Virtualization/Cloud technologies

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.

Backend Software Developer – Java (Alpharetta, GA)

ZCorum is seeking a senior level Backend Java Developer for a contract to permanent position. The Developer will be part of a team responsible for developing and maintaining web applications relevant to broadband communications. The ideal candidate will be an expert in modern web application technologies capable of contributing heavily to the design and development of existing applications and greenfield projects.

Responsibilities include:

              • Experience and understanding of object oriented design (OOD)
              • Experience with common third party libraries: Google Guava, Spring Framework, Spring Security, Spring Web Services, Hibernate, SLF4J
              • Experience with test driven design (TDD) and unit testing frameworks: JUnit
              • Experience with a Maven build environment
              • Experience with messaging (JMS) technologies: Apache ActiveMQ
              • Experience with SQL databases: MySQL, Oracle
              • Experience with web application containers: Apache Tomcat
              • Experience working within Linux production environment
              • Experience with Scrum, Extreme Programming, and/or other Agile methodologies
              • Strong interpersonal skills and ability to work well on a team

The ideal candidate will possess these qualities:

              • Bachelor’s Degree or equivalent in computer engineering, computer science, or related field
              • 7+ years experience with Java software development
              • Experience in developing SaaS applications involving Java backend with HTML5 frontend
              • Experience with NoSQL databases, especially Cassandra
              • Experience with Adobe Flex ActionScript / BlazeDS application development
              • Experience with various communication protocols: SNMP, SSH, Telnet
              • Broadband domain knowledge: DOCSIS, DSL, Fiber, Wi-Fi

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.

UX/UI Web Designer (Alpharetta, GA)

ZCorum is seeking a UX/UI Web Designer for a contract to permanent position. The Developer will be part of a team responsible for developing and maintaining web applications relevant to broadband communications. The ideal candidate will be an expert in modern web application technologies capable of contributing heavily to the design and development of existing applications and greenfield projects. The candidate should be able to showcase a portfolio of websites that they have developed.

Responsibilities include:

              • Expert with modern web application technologies: HTML5, JavaScript, CSS3, jQuery, JavaScript libraries
              • Experience with JavaScript MVC frameworks: AngularJS, Bootstrap
              • Experience with AJAX with JSON and XML
              • Experience with a Maven build environment
              • Experience with web application containers: Apache Tomcat
              • Experience with Scrum, Extreme Programming, and/or other Agile methodologies

The ideal candidate will possess these qualities:

              • Bachelor’s Degree or equivalent in computer engineering, computer science, or related field
              • 7+ years experience with web development
              • Experience in developing SaaS applications involving Java backend with HTML5 frontend
              • Experience with Adobe Flex ActionScript / BlazeDS application development
              • Broadband domain knowledge: DOCSIS, DSL, Fiber, Wi-Fi

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.

Web Developer and Digital Marketing Specialist (Alpharetta, GA)

ZCorum has an excellent opportunity for a creative marketing professional with a proficiency in website design using WordPress, SEO expertise, and graphic design skills.

Responsibilities include:

              • Enhancing and maintaining content on internal company websites through use of WordPress
              • Advanced customization of WordPress themes and CSS to address custom needs of the site’s design
              • Identifying appropriate keywords and copy placement for maximum Search Engine Optimization
              • Ensuring optimum page-load performance on the site
              • Tracking and reporting on website results, and adjusting site content as needed
              • Creating engaging graphic design for web and print using Adobe Creative Suite
              • Shooting videos and basic video editing
              • Assisting with other tasks as assigned

The ideal candidate will possess these qualities:

              • Thorough knowledge of WordPress or other CMS and advanced skills in building and maintaining custom websites using WordPress themes, including CSS changes
              • Knowledge and execution of SEO best practices
              • Knowledge of best practices for optimization of website performance using WordPress
              • In-depth knowledge of Google Analytics and other analytics applications
              • A creative eye for design and experience using the applications in Adobe Creative Suite
              • A goal-oriented perspective, with the ability to manage multiple tasks at once
              • Excellent interpersonal, organizational and communication skills
              • Excellent written and verbal communication skills
              • A positive, customer-focused attitude
              • A Bachelor’s Degree and a minimum of 3-5 years’ relevant experience
              • Copywriting experience a plus

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes to jobs@ZCorum.com.

Network Engineer (Gordon, GA)

ZCorum has openings in our Gordon office for experienced network engineers to work on large LAN/WANs, routers, switches and other networking gear.

Responsibilities include:

Managing and troubleshooting networking & server equipment, working with customers to enhance security and performance of networks, maintaining documentation, participation in on-call rotations.

Skills and Requirements:

              • Excellent analytical skills required, with ability to perform in-depth troubleshooting
              • The ability to organize, plan, and implement solutions.
              • Experience with broadband ISP networks & equipment a plus.

To apply, please forward your resume to callcenterjobs@ZCorum.com.

Network Engineer (Swainsboro, GA)

ZCorum has openings in our Swainsboro office for experienced network engineers to work on large LAN/WANs, routers, switches and other networking gear.

Responsibilities include:

              • Managing and troubleshooting networking & server equipment
              • Working with customers to enhance security and performance of networks
              • Maintaining documentation
              • Participation in on-call rotations

Skills and Requirements:

              • Excellent analytical skills required, with ability to perform in-depth troubleshooting
              • The ability to organize, plan, and implement solutions
              • Experience with broadband ISP networks & equipment a plus

To apply, please forward your resume to callcenterjobs@ZCorum.com.

Strategic Sales Representative – Inside Sales (Alpharetta, GA)

ZCorum is seeking a dynamic, consultative sales professional to manage the sales cycle for strategic accounts, from prospecting to closing new business. The target market is tier-two and tier-three broadband service providers such as independent telephone companies, cable companies, municipalities and wireless Internet service providers. The product suite includes wholesale Internet access services, such as private-label email and end-user technical support, network engineering, broadband diagnostics software and Voice over IP (VoIP) solutions. This is primarily an inside sales position with limited travel.

Responsibilities include:

              • Coordinating and leading all aspects of the “sales cycle” including: prospecting, cold calling, following up on leads, setting appointments, creating needs assessments, ROI analysis, providing and presenting prospects with proposals and contracts, reading buying signals, handling objections, and closing the sale.
              • Leading web-based presentations and information sessions via GoToMeeting for prospects regarding services and technologies delivered by ZCorum and its strategic partners.
              • Tracking sales activity with daily and weekly call reports, sales forecasts, prospect analyses, and territory analyses.
              • Working cooperatively with other departments throughout the sales process, including Sales Engineering, Network Engineering and Senior Management.
              • Being creative, determined and flexible in driving demand and moving prospects through the pipeline.
              • Building strong business relationships based upon trust and providing value to the customer.
              • Being continuously engaged in learning about new developments and trends in the Broadband industry.
              • Performing efficiently and effectively in a fast-paced technological environment.

The ideal candidate will possess these qualities:

              • A Bachelor’s degree
              • Two-plus years experience and success in building, developing and prospecting in a business to business market, including lead generation, cold calling, moving the prospect through the consultative sales process and closing business.
              • Preference to candidates with knowledge of the Cable Broadband, IP Set-Top Box, DSL and FTTH Telecommunications industry, such as Cable DOCSIS Data Cable Services, FTTH and DSL Broadband Telecom Services, VoIP for Residential and Commercial Services.
              • Good negotiation and presentation skills
              • Excellent written and verbal communication skills.
              • Experience utilizing a CRM tool, such as SugarCRM.
              • Proficiency in PC software applications for word processing, spreadsheets and presentation development.

The Strategic Sales Representative compensation package includes a base salary with uncapped commission. The base salary for this position is negotiable based on experience and qualifications. The candidates should include base salary requirements, along with a resume, when applying for this position. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes and salary requirements to jobs@ZCorum.com.

Strategic Sales Representative – Inside Sales for Latin America (Alpharetta, GA)

ZCorum is seeking a dynamic, consultative sales professional to manage the sales cycle for strategic accounts, from prospecting to closing new business. The target market is tier two and three broadband service providers such as independent telephone companies, cable companies, municipalities and wireless Internet service providers in North and South America. The product suite includes wholesale Internet access services like private-label email and end-user technical support, network engineering, broadband diagnostics software and Voice over IP (VoIP) solutions. This is mainly an inside sales position located in our Alpharetta, GA office.

Responsibilities include:

              • Coordinating and leading all aspects of the “sales cycle” including: prospecting, cold calling, following up on leads, setting appointments, creating needs assessments, ROI analysis, providing and presenting prospects with proposals and contracts, reading buying signals, handling objections, and closing the sale.
              • Leading web-based presentations and information sessions via GoToMeeting for prospects regarding services and technologies delivered by ZCorum and its strategic partners.
              • Tracking sales activity with daily and weekly call reports, sales forecasts, prospect analyses, and territory analyses.
              • Working cooperatively with other departments throughout the sales process, including Sales Engineering, Network Engineering and Senior Management.
              • Being creative, determined and flexible in driving demand and moving prospects through the pipeline.
              • Building strong business relationships based upon trust and providing value to the customer.
              • Being continuously engaged in learning about new developments and trends in the Broadband industry.
              • Performing efficiently and effectively in a fast-paced technological environment.

The ideal candidate will possess these qualities:

              • A Bachelor’s degree
              • Prefer 2+ years experience and success in building, developing and prospecting in a business to business market, including lead generation, cold calling, moving the prospect through the consultative sales process and closing business
              • Preference to candidates with knowledge of the Cable Broadband, IP Set-Top Box, DSL and FTTH Telecommunications industry, such as Cable DOCSIS Data Cable Services, FTTH and DSL Broadband Telecom Services, VoIP for Residential and Commercial Services
              • Good negotiation and presentation skills
              • Experience utilizing a CRM tool, such as SugarCRM
              • Proficiency in PC software applications for word processing, spreadsheets and presentation development
              • Resourceful, well-organized, highly dependable, efficient and detail-oriented
              • Bilingual in Spanish
              • Excellent written and verbal communication skills in English and Spanish

The Inside Sales Representative compensation package includes a base salary with uncapped commission. The base salary for this position is negotiable based on experience and qualifications. The candidates should include base salary requirements, along with a resume, when applying for this position. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

For details on our company check out www.zcorum.com. Our office is located on North Point Parkway between Exits 9 & 10 on GA 400. Our hours of operation are 8:00 AM to 5:00 PM, Monday through Friday. Email resumes and salary requirements to jobs@ZCorum.com.