DOCSIS Proactive Network Maintenance
Plant impairments come in all shapes and sizes. Gremlins chew on your cables, monsters loosen your fittings and ghosts haunt your field techs. Take Marty Carollo, Network Manager of Sweetwater Cable TV. His team spent countless hours rolling trucks, changing fittings, swapping out home equipment only to have the same issues returning over and over. Customers were getting restless.
In this informative webinar, Brady Volpe, CEO of Nimble This and a member of the CableLabs InGeNeOs™ group focusing on PNM development, along with the Vice President of Technology for ZCorum, will explain how pre-equalization works. They will also discuss how this game-changing capability can significantly reduce your operational costs and increase subscriber satisfaction.
DOCSIS & DOCSIS Codeword Errors
DOCSIS 3.1 is coming and there are some important things that you need to be aware of so you’re prepared for what’s to come in the future. The purchasing decisions you make today are one example, from buying a new CMTS to the CPE you order.
DOCSIS codeword errors is terminology that you may or may not be familiar with. But no matter which camp you’re in, it is important to know that monitoring codeword errors will enable you to improve your subscriber’s quality of experience. DOCSIS codeword errors are the deciding factor if you have an RF impairment or if you do not have an RF impairment. Period.
Upstream Spectrum Analysis
A huge issue for cable operators continues to be noise in the return path. Noise emanates from every home and noise from any one source can, and does affect many others.One piece of bad cable or one poor connection can wipe out an entire node for upstream services. High levels of ingress may go unnoticed until it drastically slows down network performance or completely destroy communications.
Downstream Spectrum Analysis
With newer cable modems and set-top boxes that support full band capture, and the right software, you can actively monitor the downstream spectrum in a DOCSIS cable plant for issues like suck-outs, tilt, roll-off, standing waves, adjacency, resonant peaking, and FM ingress. Proactively address customer issues before they call and greatly reduce your troubleshooting costs and mean-time-to-repair.
Spectrum Capture
Cable modems and set-top boxes that support spectrum capture are changing the way operators troubleshoot downstream issues. There are more compatible devices in the field than ever. Downstream spectrum can now be displayed and analyzed on a PC or mobile device from any location, allowing technicians to find the the issue faster, and without the need for multiple stops to search for the source.
VoIP
Cable operators have an opportunity to offset shrinking revenue and margins associated with residential video service by placing more emphasis on serving local businesses. A commercial VoIP offering is a perfect complement to your broadband service that can deliver significant new revenue and high margins.
DDoS
DDoS attacks are to the Internet what the billy-club is to gang warfare: simple, cheap, unsophisticated, and effective. They’re easy launch, hard to stop, and are increasing in frequency. Fortunately, there are measures you can take to prevent your customer’s PC from being used in an attack against other networks.
Bandwidth Usage Management
Businesses are usually happy when customers use more of their product or service. You should be, too. Unfortunately, many cable providers are stuck in a cycle of continuous bandwidth upgrades to satisfy their existing base with no additional revenue to show for it.
