Career Opportunities

Careers If you’re a self-starter with a great attitude and a passion for what you do, we may have a spot for you on the ZCorum team.  We offer competitive salaries and a full benefits package, including major medical, dental and a 401K with a match. Following are a list of career opportunities currently available. Click the job you are interested in to see the job description and requirements. To apply, send your resume to the email address that is listed at the end of the job listing you are applying for.

Remote Telemarketer (Georgia, USA)

ZCorum is looking for an energetic and tech-savvy individual to become part of our sales team. This remote entry-level role in business development offers an exciting opportunity within a dynamic industry. You will be responsible for identifying and qualifying leads, as well as arranging top-notch presentations for our Inside Sales Representatives. We offer thorough one-on-one training and daily support to help you succeed. This position is based in the State of Georgia.

The Successful Candidate Will Have:

  • Previous outbound phone sales experience
  • Familiarize yourself with and memorize campaign pitches and relevant brand and product concepts
  • Demonstrate ability to meet and/or exceed performance goals
  • Excellent verbal and written communication skills
  • Results-driven and competitive nature
  • Excellent writing, communication, and listening skills

Responsibilities Once Trained:

  • Maintain organization and stay dedicated to achieving 150 calls each day
  • A professional and friendly phone demeanor that earns respect and effectively navigates gatekeepers
  • Maintain a self-starter attitude while creating outreach strategies for new lead generation methods
  • Overcome objections of prospective customers
  • Intermediate to advanced computer skills with the ability to easily adapt to our soft phone and contact management softwares
  • Being continually engaged and proactive in learning about new developments and trends in the Broadband industry
  • Perform other duties as assigned

The Remote Telemarketer compensation package includes a base salary with uncapped commission. The base salary for this position is negotiable based on experience and qualifications. The candidates should include base salary requirements along with a resume when applying for this position. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays. Email resumes and salary requirements to jobs@ZCorum.com.

Entry-Level Sales Representative (Georgia, USA)

ZCorum is seeking a dynamic, tech-savvy individual to join our sales team. This is an inside sales position in an exciting industry, where you will be selling ZCorum’s products and services
to broadband service providers such as independent telephone companies, cable companies, municipalities, utilities and wireless internet service providers. This position is based in the State of Georgia.

The Successful Candidate Will Have:

  • A consultative sales personality, encompassing a polite but assertive demeanor, a strong drive to win new business, and a desire to honestly and genuinely meet the needs of your prospects. A minimum of one to two years successful sales experience would be helpful.
  • An ability to quickly learn new technology and concepts and apply your sales abilities to effectively promote ZCorum’s products and services to relevant prospects. A knowledge of broadband internet equipment and networking fundamentals would be helpful.
  • A familiarity with or the ability to quickly learn internal applications for customer engagement, including contact management software, word processing, spreadsheets and presentation software. Prior experience using Microsoft Office or Google Documents would be helpful, as would experience with a CRM like Hubspot or Salesforce.

Responsibilities Once Trained:

  • Coordinating and leading all aspects of the “sales cycle” including: prospecting, cold calling, following up on leads, setting appointments, creating needs assessments, ROI analysis, providing and presenting prospects with proposals and contracts, reading buying signals, handling objections, and closing the sale.
  • Facilitate team web-based presentations and information sessions for prospects of ZCorum’s products and services via Google Meet.
  • Tracking sales activity with daily and weekly call reports, sales forecasts and prospect analyses.
  • Working cooperatively with other departments throughout the sales process, including Sales Engineering, Network Engineering and Senior Management.
  • Being creative, determined and flexible in driving demand and moving prospects through the pipeline.
  • Building strong business relationships based upon trust and providing value to the customer.
  • Being continually engaged and proactive in learning about new developments and trends in the Broadband industry
  • Performing efficiently and effectively in a fast-paced, technological environment
  • Perform other duties as assigned

The Entry-Level Sales Representative compensation package includes a base salary with uncapped commission. The base salary for this position is negotiable based on experience and qualifications. The candidates should include base salary requirements along with a resume when applying for this position. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays. Email resumes and salary requirements to jobs@ZCorum.com.

Network Engineer (Gordon, GA)

ZCorum has openings in our Gordon office for experienced network engineers to work on large LAN/WANs, routers, switches and other networking gear.

Responsibilities include:

      • Managing and troubleshooting networking & server equipment
      • Working with customers to enhance security and performance of networks
      • Maintaining documentation
      • Participation in on-call rotations
Skills and Requirements:

      • Excellent analytical skills required, with ability to perform in-depth troubleshooting
      • The ability to organize, plan, and implement solutions
      • Experience with broadband ISP networks & equipment a plus

To apply, please forward your resume to callcenterjobs@ZCorum.com.

Network Engineer (Swainsboro, GA)

ZCorum has openings in our Swainsboro office for experienced network engineers to work on large LAN/WANs, routers, switches and other networking gear.

Responsibilities include:

      • Managing and troubleshooting networking & server equipment
      • Working with customers to enhance security and performance of networks
      • Maintaining documentation
      • Participation in on-call rotations
Skills and Requirements:

      • Excellent analytical skills required, with ability to perform in-depth troubleshooting
      • The ability to organize, plan, and implement solutions
      • Experience with broadband ISP networks & equipment a plus

To apply, please forward your resume to callcenterjobs@ZCorum.com.

Strategic Account Manager (Gordon, GA)

ZCorum is adding to our Sales Staff and is currently seeking a dynamic and innovative Sales Professional to join our team as an Inside Sales Representative in our office in Gordon, GA. The Inside Sales Representative is a key position in our company. In this position you will manage the sales process from start to finish that will include organized Product and Service Campaigns to further penetrate our existing customer base.

The successful Inside Sales Representative will:

      • Become knowledgeable of ZCorum’s products, services and support resources.
      • Work with Marketing to follow up and manage targeted campaigns using email and outbound call methodologies. Follow AIDA practices: Awareness, Interest, Desire, Action.
      • Create and manage a lead list using ZCorum’s CRM tools.
      • Determine influencers and decision-makers. Set up meetings.
      • Perform PowerPoint overviews to current customers to further increase the products and services they contract from ZCorum. Lead web-based presentations and information
        sessions for prospects regarding services and technologies delivered by ZCorum and its strategic partners.
      • Become proficient in performing demos of our services, and/or work with content experts as needed.
      • Be creative, determined and flexible in driving demand and moving sales through the pipeline.
      • Track sales activity with daily and weekly call reports, sales forecasts, prospect analyses, and market analyses.
      • Coordinate with other departments, including Sales Engineering, Network Engineering and Senior Management throughout the sales process. Work with Executives to close
        new business.
      • Be continuously engaged in learning about new developments and trends in the broadband industry.
      • Lead product satisfaction discussions with customers and to further access needs

The successful Inside Sales Representative will also:

      • Build strong business relationships based upon trust and providing value to the customer.
      • Become a first level contact for all day-to-day issues and opportunities. Liaison between customers and other departments.
      • Understand and report on issues that may affect the relationship with the ZCorum and our customers.
      • Project Manage implementations of new services, including the development of Statements of Work.

The ideal candidate will possess these qualities:

      • Prefer 3+ years experience and success in building, developing and prospecting in a business to business market, including lead generation, outbound calling, moving a client
        through the consultative sales process and closing business.
      • Demonstrate a good understanding of the Internet Broadband industry.
      • Good negotiation and presentation skills.
      • Excellent written and verbal communication skills.
      • Experience utilizing a CRM software tool, such as Salesforce, SugarCRM or Hubspot.
      • Proficiency in PC software applications for word processing, spreadsheets and presentation development.

The Inside Sales Representative compensation package includes a base salary with commission. The base salary for this position is negotiable based on experience and qualifications. The candidates should include base salary requirements along with a resume when applying for this position. All employees are offered a full benefits package, matching 401(k) plan, paid time off, and paid holidays.

Our office is located at 120 Milledgeville Hwy, away from all the big-city traffic, approximately 30 minutes from Macon, Gray, Milledgville and Dublin. Our hours of operation are 9:00 AM to 6:00 PM, Monday through Friday. Email resumes and salary requirements to jobs@ZCorum.com.

Technical Support Representative (Gordon, GA)

ZCorum is looking for entry level Technical Support Representatives. This position affords a great opportunity to learn technical and customer service skills and provides an excellent opportunity for advancement for the right candidate. Comprehensive training is included.

Responsibilities include:

      • Helping internet customers over the phone with their internet connection
      • Educating customers on the use of internet services, web browsers, email applications, etc.
      • Accurately entering information in our ticketing system related to support calls taken
The ideal candidate will possess these qualities:

      • Must be dependable and able to work a flexible schedule.
      • he ability to speak clearly over the phone.
      • A customer-focused attitude with a passion for helping others.
      • Basic typing skills.
      • The ability to quickly learn new concepts.

Full and part-time positions are available. Full-time employees are offed a full benefits package including medical, dental, matching 401(k) plan, paid time off, and paid holidays. Email your resume to callcenter_gdn@ZCorum.com.

Technical Support Representative (Swainsboro, GA)

ZCorum is looking for entry level Technical Support Representatives. This position affords a great opportunity to learn technical and customer service skills and provides an excellent opportunity for advancement for the right candidate. Comprehensive training is included.

Responsibilities include:

      • Helping internet customers over the phone with their internet connection
      • Educating customers on the use of internet services, web browsers, email applications, etc.
      • Accurately entering information in our ticketing system related to support calls taken
The ideal candidate will possess these qualities:

      • Must be dependable and able to work a flexible schedule.
      • The ability to speak clearly over the phone.
      • A customer-focused attitude with a passion for helping others.
      • Basic typing skills.
      • The ability to quickly learn new concepts.

Salary: $11.00 – $13.00 per hour

Full and part-time positions are available. Full-time employees are offered a full benefits package including medical, dental, matching 401(k) plan, paid time off, and paid holidays. Email your resume to callcenter_sbo@ZCorum.com.