Erwin Utilities has strengthened their defenses with a suite of managed cybersecurity services, including Security Operations Center as a Service (SoCaaS) and Endpoint Detection and Response(EDR).

Alpharetta, GA (July 18, 20Erwin Utilities Logo24) – ZCorum, a leading provider of diagnostics and managed services for broadband providers, has announced an agreement with Erwin Utilities where they are now receiving a suite of managed, cloud-based cybersecurity services. ZCorum’s CyberZCurity offering provides the technology and human resources needed for effective cyber threat prevention and remediation. Under the agreement Erwin Utilities is significantly enhancing its cybersecurity with a 24×7 Security Operations Center as a Service (SoCaaS), along with managed Endpoint Detection and Response (EDR), Patch Management, and Managed Deception Services.

Erwin Utilities provides power, water, and fiber broadband to residents and businesses in Erwin, Tennessee, and had been seeking a solution to fortify its security posture while also ensuring compliance with new cybersecurity requirements related to business insurance. The utility embarked on a thorough evaluation process to identify the most suitable cybersecurity partners and then conducted a comprehensive evaluation of multiple companies during that time.

Erwin chose ZCorum for its exceptional suite of cybersecurity solutions, as well as the confidence they gained in ZCorum during the evaluation. The Security Operations Center as a Service (SoCaaS) and managed EDR were also a big part of the decision. “We already had a lot of security protocols in place, but we didn’t have the capacity to set up a 24×7 monitoring center, said John Fredericks, Director of Erwin Fiber and IT. “Having a managed EDR solution along with round the clock monitoring will greatly enhance our security posture.”

Additionally, Fredericks said he greatly appreciated the professionalism demonstrated by the ZCorum team throughout the evaluation, and during the subsequent deployment process. “ZCorum emerged as the clear choice among the contenders we evaluated. Their comprehensive offering and the expertise exhibited by their team during the evaluation process convinced us that they were the right partner, and we’ve been very happy with the implementation process.”

Carlos Bustamante, ZCorum’s Vice President of Strategic Technologies emphasized the value in partnering with ZCorum. Our offering provides broadband operators access to a fully functioning Security Operations Center (SOC) staffed by experts 24×7, and at a fraction of the cost it would take to set up and maintain the required technology and personnel to do that on your own.

Julie Compann, President and CEO of ZCorum, added, “Erwin Utilities is now well-positioned to safeguard their mission critical assets and customer data against cyberthreats today and those that will inevitably follow. I appreciate the confidence they have expressed in our services and our team and thankful they have placed their trust in ZCorum as their cybersecurity partner.”