It’s easy to think of voice service as a legacy technology. With so much attention on fiber expansion and higher speeds, not to mention the steady march from landlines to cell phones, voice can feel [...]
For years now, the industry story on video was that cord-cutting means the end of traditional TV. Because of that, some broadband providers stepped away from video altogether, convinced it was no longer worth the [...]
Connectivity is king and broadband has become the lifeblood of digital life around the world. As we increasingly rely on high-speed internet for work, entertainment, and communication, the broadband industry has evolved into a huge [...]
Offering ultra-high-speed broadband via fiber has become a key differentiator for service providers in this era of rising bandwidth demands. Providers just venturing into fiber are trying to decide on which technology to use. Should [...]
The holidays are not like any other time of year when it comes to customer service strategy. The season is more stressful for you and for your subscribers. Subscribers will call your office at all [...]
With winter weather coming, you face another serious challenge: freezing temperatures, snow, sleet and ice. The change in seasons means a shift in reasons why connectivity disruptions occur. Fiber optic cables are built to withstand [...]
A lot has happened in recent years that’s changed people’s reliance on communication. Before the pandemic there was pressure to get the power back on after a storm, today it’s more about ‘Why isn’t my [...]
COVID-19 has dramatically stressed the importance of broadband connections in America’s homes. Once the pandemic struck, the requirement for home broadband exploded and turned into a requirement for work, school, entertainment, and other aspects of [...]
With its greater bandwidth capacity and ability to transmit signals over long distances with very little power loss, fiber has become the hands-down favorite for the future of Broadband. Fiber’s resistance to magnetic interference makes transmissions [...]
CBRS marks a turning point in shared spectrum, allowing general access users to deploy private LTE based solutions of their own, and opening up valuable mid-band spectrum for 5G use. Citizens Broadband Radio Service (CBRS) [...]
Nowadays, over the top TV and video on demand streaming are the main drivers for additional bandwidth to your subscribers. And you can add to this the content and applications such as video surveillance, remote [...]
Access to high-speed Internet in the U.S. has improved significantly over the years, but there are still some unserved and underserved rural communities where slow internet service is impacting the people who live, work and [...]
