ZCorum is providing advanced broadband tools to the Minnesota provider to assist in the day-to-day management and maintenance of their DOCSIS Network.
Alpharetta, Georgia (September 21, 2021) – ZCorum, a leading provider of managed broadband services and diagnostics, is providing Benton Communications with a comprehensive suite of ZCorum’s premier diagnostics applications for DOCSIS networks. Under the agreement, the Minnesota telecommunications provider will have access to TruVizion, ZCorum’s cross platform monitoring and diagnostic tool that provides critical live and historical metrics on equipment and network performance from within a single, web-based application. Benton is also receiving PreEqualization Analyzer, ZCorum’s proactive network maintenance (PNM) solution.
“We’re pleased that Benton Communications chose our diagnostics tools to assist their operational staff,” said Vice President of Worldwide Sales, Arthur Skinner. “These tools are packed with features for troubleshooting subscriber issues and maintaining peak network performance, whether you’re in the office or out in the field.” Skinner added that ZCorum’s PreEqualization Analyzer and Upstream Analyzer tools change the way providers approach problem resolution and network maintenance by giving them the ability to pinpoint and fix
impairments in the upstream as part of their routine maintenance.
As part of the PNM suite, Benton also has access to SpectraVizion, which gives cable operators the ability to view downstream spectrum directly from the CPE as if they were are at the customer’s location. “SpectraVizion combines the best in traditional downstream spectrum tools with advanced remote monitoring features, bringing operators and field technicians to the next level in spectrum analysis,” said Skinner. “This will significantly reduce the time technicians spend in the field tracking down RF issues on the downstream plant,
which leads to faster resolution times.”
ZCorum’s President and Chief Operating Officer, Julie Compann, expressed her gratitude. “We are delighted to be working with Benton Communications as they seek to provide the highest quality service to their communities. We look forward to building our relationship with them and are honored that they’ve entrusted us with their broadband diagnostics needs.”