Ellijay Telephone added ZCorum’s monitoring and diagnostic capabilities for faster troubleshooting of Fiber issues.
Alpharetta, GA (August 19, 2021) — ZCorum, a leading provider of managed broadband services and diagnostics, is now providing diagnostic services to Ellijay Telephone in North Georgia. Ellijay offers fiber broadband in several communities across north Georgia and will have access to TruVizion, ZCorum’s cross platform tool to manage DOCSIS and Fiber networks. With TruVizion, Ellijay can monitor their Fiber network with real-time status of their network and CPE devices, as well as maps, charts, reports, and other data useful for troubleshooting broadband issues.
“TruVizion is a powerful asset, especially for providers like Ellijay Telephone who seek to provide the best broadband service possible to their subscribers,” said Vice President of Worldwide Sales, Arthur Skinner. “Operators that try TruVizion quickly see the value the diagnostics provide. TruVizion will put a wealth of information at their fingertips that is extremely powerful yet easily accessible for groups like engineering, installation, maintenance and end-user support.”
“Having advanced diagnostics in the hands of fiber broadband providers directly translates to fewer service
issues and faster resolution when there is a problem,” said Julie Compann, ZCorum’s President and CEO.
“We’re thrilled to have the opportunity to provide Ellijay Telephone with a tool that helps resolve issues quickly
and increases network reliability.”