The Post Deployment Full Service Solution is for operators that require time to focus on their core business like new video and voice services, plant maintenance, and marketing and sales activities. This bundle includes provisioning your network, handling primary and secondary DNS for you, hosting your subscriber’s email accounts, and providing 24 x 7 technical support for your customers.
You’ll also receive up to five hours of engineering assistance per month, and 24 x 7 x 365 network monitoring. You will have access to TruVizion, our patented, web-based application that provides comprehensive diagnostics for DOCSIS networks, and compatible GPON and DSL networks.
And yes, most of our services, from diagnostics to end-user support, are available a la carte. So no matter what your goals are, our team will work with you to put together a managed services package that will help your company operate profitably.