A Primer on STIR/SHAKEN
Have you ever gotten a phone call from what looks like a familiar number only to answer and find out that it's a call about your car warranty or some other potential scam? If you [...]
CBRS – Opportunity Abounds with Shared Spectrum
CBRS marks a turning point in shared spectrum, allowing general access users to deploy private LTE based solutions of their own, and opening up valuable mid-band spectrum for 5G use. Citizens Broadband Radio Service (CBRS) [...]
What is DOCSIS 10G?
At the Consumer Electronics Show in January of last year CableLabs announced their 10G initiative. The goal is to make changes in DOCSIS technology and cable plant architecture to allow for 10 Gbps transfer rates both [...]
New PON Technologies for Fiber Network Transformation
Nowadays, over the top TV and video on demand streaming are the main drivers for additional bandwidth to your subscribers. And you can add to this the content and applications such as video surveillance, remote [...]
Will 5G make wireline broadband obsolete?
The buzz in the broadband industry these days is 5G. That’s not G as in Gigabytes. That’s G as in Generation. 5G is the latest generation of cellular technology, and some say that it could [...]
Connect America Fund CAF II Testing Requirement Details
Access to high-speed Internet in the U.S. has improved significantly over the years, but there are still some unserved and underserved rural communities where slow internet service is impacting the people who live, work and [...]
What is DOCSIS PNM and Why You Need It
Diagnostics tools on a DOCSIS network have traditionally been part of a reactive, break-fix methodology, where the operator is notified about issues in their plant AFTER service for subscribers have been impacted. In fact, it [...]
DOCSIS Codewords and their Importance in Monitoring RF Performance
Codewords are a key feature and an important check on data transmission in DOCSIS networks. They are are often able to recreate bad bits of data corrupted by linear distortions and noise in the cable [...]
Running out of IPv4 Addresses? Here are two options.
If you are an ISP and haven't experienced your own IPv4 shortage yet, you most likely have heard that IPv4 addresses are getting hard to come by. This is sending many Internet providers into panic [...]
Identify Downstream RF Impairments With This eBook
As a cable operator you have to do a lot of path monitoring to gauge the health of your plant. Most often the problems are in the upstream signals, but the downstream, while typically a [...]
Call Center 101: Getting Started with Broadband Technical Support
What does it take to start your own call center to service Internet subscribers and provide broadband technical support? Is it difficult? What do you need to know? In the competitive world of broadband services, [...]
Set-Top Box Survey Shows Need for Video Diagnostics Monitoring
As you may know, ZCorum provides web-based applications that gather diagnostics information from CMTS, Cable Modems and EMTAs to help cable operators support their data and voice services. In speaking with customers and prospects we [...]