The Business of Broadband

What’s New: TruVizion Broadband Diagnostics

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whats-newIf you’re a broadband operator that’s lucky enough to have access to our TruVizion broadband diagnostics software, you’re probably already familiar with the powerful features that it packs. Because network impairments can be annoying, being able to find out what’s causing your issues and troubleshooting outages are all you can think about during those times, and it’s easy to get comfortable using features that you’ve grown accustomed ...

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ZCorum Takes a Dip Into TV White Space

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At ZCorum, we have a long history of helping providers bring quality Internet services to their communities, including those in more rural areas. While we work with providers of all sizes, we continue to be a champion for ubiquitous broadband, wherever that may be. So, we are in the preliminary phases of testing equipment that uses the TV white space spectrum.

What is TV White Space?

TV white spaces are frequencies being made available for unlicensed use as long as ...

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Let the Award-Winning Streak Continue

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tag-award-top-40The amazing ride that ZCorum has been on has been extremely exciting, and we cannot thank our team enough for the hard work and dedication that has gone into propelling our company into the spotlight. What better way to display your hard work than to be recognized as a leader in your industry? Recently, ZCorum has been on an award-winning streak as our company and products ...

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Calling All Guest Bloggers

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If you think you have what it takes to blog on the broadband industry and related topics, then The Business of Broadband would like to hear from you!

We’re looking for writers with all types of styles and opinions that want a platform to sound off. Have views on net neutrality? We want to hear about them. Want to spread the word about new DOCSIS technologies? We want to hear about that too. ...

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Video Content Curation May be a Key for Pay TV

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TV and remoteAccording to Digitalsmith’s Video Trends Report for Q4 2013, 11% of respondents indicated they could potentially leave their video provider in the next six months. One telling statistics is that 48% of those people said they would consider staying if their provider made it easier to find something to watch.

Sound familiar? There was that 1992 song from Bruce Springsteen titled “57 Channels (And Nothin’ On)” where “The ...

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Customer Service Tips: Taking Care of Your Customers The Right Way

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happy-customersEver heard of the old saying, you don’t miss something until it’s gone? That should be the mantra when it comes to providing customer service to your broadband customers because you always want to keep them happy to ensure that they stay since staying IS the name of the game. So, what happens when they are a bit disgruntled or encounter a problem? One of the best customer service tips and pieces ...

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Twitter Talks to Jordan Casey, Cable Congress Keynote Speaker

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jordan-casey-cable-congressAt age 14, how many of you remember starting your first company? Well, maybe a lemonade stand or a paper route was in order, but what about a game company or even a company that makes a cloud application that helps teachers keep student information intact? Jordan Casey did exactly that. Teaching himself to program, he went on to put his entrepreneurial skills to work by starting Casey Games and TeachWare. The ...

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Ask a Broadband Expert – Personal Cloud Storage and the StoAmigo CloudLocker

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Ask-a-Broadband-Expert-Rick-Stiles

 

personal-cloud-storagePersonal Cloud Storage and the StoAmigo CloudLocker

In the information age, personal computing devices and home networks often don’t have enough built-in storage space to handle all of our photos, videos, music and movies we have on our devices. To help with this growing need, several types of storage solutions have been developed over the years.

  • USB sticks and external drives
  • Network Attached Storage (NAS) devices
  • Cloud storage services on the ...
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We’re Here! CableLabs Winter Conference 2014

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The winter conferences are in full swing and it’s show time again for ZCorum. We’re in our home city exhibiting at the CableLabs Winter Conference 2014 Innovation Showcase downtown at the Atlanta Marriott Marquis. You can find ZCorum on the demo floor today, starting at noon, where you can expect to see the ZCorum team deliver the latest in our effective DOCSIS spectrum and PNM tools and other broadband diagnostic ...

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Is Google Fiber Coming to Atlanta?

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google-fiber-atlAs I’m sitting here waiting for House of Cards to load on Netflix, I can’t help but wonder when will there ever be a time that I can instantly start to enjoy my broadband connection. My connection is pretty good, and I generally don’t have any complaints, but a girl can dream of having Internet speeds up to 100 times faster than what I’m receiving now, right? Google fiber coming to Atlanta ...

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